Mona Crooks
Mona Crooks at Klaben Ford Lincoln
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Mona Crooks | Page 2

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,059 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

32 yrs, 2 mos

Industry Experience

32 yrs, 2 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,059 Reviews

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1059 Reviews of Mona Crooks

April 10, 2024

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Big thank you to; Roscoe, Revawn, David Klaben, Mike Cooney, Luke Deegan and Chris Volk More

by jeanne.newhope
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Recommend Dealer
Yes

April 09, 2024

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Very friendly and curtios, explained everything in detail, answered any questions I had. Will return for service. Thank you More

by ocheyney
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Recommend Dealer
Yes

April 08, 2024

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Mona Crooks is always on time with her appointments and keeps you updated on progress. She is friendly and very professional. It is a pleasure to work with her. More

by Don
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Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold

April 04, 2024

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High More

by fairyrain826
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Recommend Dealer
Yes

April 04, 2024

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Exceptional service! Mona was there every step of the way! As was everybody else! Thank you! More

by jacob.m958
Recommend Dealer
Yes

April 04, 2024

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Mona is always very friendly and takes good care of my car, she is great to work with. More

by edie.ohio
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Recommend Dealer
Yes

April 02, 2024

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Mono was great to work with. She told how long and asked about car wash More

by DONALD.SANNER
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Recommend Dealer
Yes

March 31, 2024

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Klaben is local, with great employees and mechanics. The service is exemplary. I highly recommend Klaben. More

by kgraham912007
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Recommend Dealer
Yes

March 28, 2024

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Great place to take vehicles for service,I always work with Mona she is 10 stars More

by RSINES
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Recommend Dealer
Yes

March 28, 2024

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The service was great. Everybody was prompt. Enjoyed the experience. . Would highly recommend it to anyone More

by gskarl
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Recommend Dealer
Yes

Other Employees Tagged: Shelby Wiley

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