Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 77

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
909 Reviews
4.8

909 Reviews

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909 Reviews of Misty Osborne

March 17, 2022

Dealership Rating
Employee Rating

Outstanding customer service and excellent mechanics. Explanation of services needed. Shout out to helpful Misty! More

by chollet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Regal Kia Lakeland responded

Thanks for the 5 stars!

March 15, 2022

Dealership Rating
Employee Rating

kelsey is the best , got me right in , took excellent care of me , eeg professional and smart gal More

by Jdoebelemd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Apr 12, 2022

Regal Kia Lakeland responded

Thanks for the 5 stars!

March 15, 2022

Dealership Rating
Employee Rating

This dealership exceeds all my expectations of excellence in customer service and satisfaction. I am so glad I chose to stick with Regal Kia for all my service needs. More

by MILTROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Regal Kia Lakeland responded

We are so glad you stuck with us too!

March 14, 2022

Dealership Rating
Employee Rating

Regal KIA was very accommodating to my work schedule, work was completed before estimated time frame More

by CHRISTINE.MANSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Kelsey Johnson

Mar 15, 2022

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

March 08, 2022

Dealership Rating
Employee Rating

Great service! I called Kia 30 mins before close with a battery issue. Misty & Kelsey we’re absolutely wonderful in helping me fix my issue! Just minutes before clo More

by TIFFANYDURAN862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson

Apr 12, 2022

Regal Kia Lakeland responded

Glad we could help!

March 07, 2022

Dealership Rating
Employee Rating

I have always received excellent service from this dealership. I will continue to deal with Regal. More

by PURPLEPETALS4429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Apr 12, 2022

Regal Kia Lakeland responded

Thank you, we look forward to seeing you again!

March 04, 2022

Dealership Rating
Employee Rating

Everything went well all was good I think the tire price was high. I went in for an oil change and left with over a two hundred dollar bill. More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Apr 21, 2022

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

March 01, 2022

Dealership Rating
Employee Rating

It don't matter what time or day you go. It still along wait time, for a oil change More

by Beary1615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 02, 2022

Regal Kia Lakeland responded

Please provide identifying information such as a name and telephone number we would like to look into this further. An average an oil change takes 1-1.5 hours there are ways to shorten the wait time such as appointment, forgoing the complimentary carwash etc.

March 01, 2022

Dealership Rating
Employee Rating

I came in with a flat tire and Misty took excellent care of me and my problem. More

by Millie Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

February 23, 2022

Dealership Rating
Employee Rating

Misty was really helpful with my appointment. I wish my car was handled a little better but they were busy and short staffed. I got what I needed done. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Regal Kia Lakeland responded

Sorry for the inconvience. We will do better next time

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