Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 35

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
912 Reviews
4.8

912 Reviews

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912 Reviews of Misty Osborne

September 21, 2024

Dealership Rating
Employee Rating

Misty is knowledgable in her field, diligent and puts clients concerns to rest. She is always with great disposition and eager to please the customer. Within the many times I have gone in for service More

by mtgr64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Regal Kia Lakeland responded

Thank you so much for the positive review. We're happy that you're happy, and we're looking forward to your next visit to Regal.

September 21, 2024

Dealership Rating
Employee Rating

Jeremy was outstanding, he's honest and he explains anything real well!your employee that's sits on the right by were you cash,her name starts with a D she came up to me and asked if I needed anything. More

by esorhaindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Sep 26, 2024

Regal Kia Lakeland responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

September 19, 2024

Dealership Rating
Employee Rating

Very helpful and attentive to my needs also very professional I will definitely use them again More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Sep 19, 2024

Regal Kia Lakeland responded

Thank you!

September 18, 2024

Dealership Rating
Employee Rating

Took three ties of getting my car that I was paying to get detailed cleaned. There was still dirt on the door jams and the area around the trunk hood. They hadn’t even wiped it down. Had to leave my car More

by marymlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Mahr

Sep 19, 2024

Regal Kia Lakeland responded

We value your time and sincerely apologize for the inconvenience. This is not the level of service we strive to provide, and we will be addressing this with our staff.

September 17, 2024

Dealership Rating
Employee Rating

Courteous and professional service. Waiting time was adequate. Misty showed concern and demonstrated her knowledge when responding to our questions. Always with great disposition. More

by mtgr64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

September 16, 2024

Dealership Rating
Employee Rating

Excellent staff which is very customer oriented and friendly. Have been there multiple times , usually well taken care of . More

by JMARICHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez

Sep 19, 2024

Regal Kia Lakeland responded

I’m happy to hear that our team provided you with excellent service.

September 13, 2024

Dealership Rating
Employee Rating

She was great. Attentive. And was able to get everything I needed done in a quick and efficient manner. More

by Enriquelastra87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Regal Kia Lakeland responded

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

September 12, 2024

Dealership Rating
Employee Rating

Everyone I encountered was very nice and professional! ! I will recommend family/friends to come here! More

by toriabaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Baldwin , Gibran Rivera, Byron Robinson

Sep 19, 2024

Regal Kia Lakeland responded

Thanks for sharing your positive review of Regal.

September 11, 2024

Dealership Rating
Employee Rating

I am very pleased with this dealership they was very professional and courteous to me and attended to my concerns More

by evensrushie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Regal Kia Lakeland responded

We are so grateful for your review. Thanks for sharing your review with us and the community.

September 07, 2024

Dealership Rating
Employee Rating

Great assistance fast service did not have me waiting for too long comfortable snacks and water and coffee for free can ask for more. I’m completely satisfied. More

by JGELPI562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Kelsey Johnson

Sep 12, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent review. We really appreciate your business.

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