Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 33

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
912 Reviews
4.8

912 Reviews

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912 Reviews of Misty Osborne

October 20, 2024

Dealership Rating
Employee Rating

Great customer service! Love the tint on my windows, fantastic job and quickly done as well. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinderella Riem

Oct 29, 2024

Regal Kia Lakeland responded

Thank you for the great review! We can’t wait to have you back!

October 19, 2024

Dealership Rating
Employee Rating

I would recommend Regal KIA to everyone! Everyone is helpful and respectful and so much patience! From the desk reps to the mechanics to the yard team!! More

by sissyjo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Kelsey Johnson

Oct 29, 2024

Regal Kia Lakeland responded

It means so much to us when our customers appreciate the hard work that goes into making each day at Regal memorable. Thank you.

October 17, 2024

Dealership Rating
Employee Rating

Great customer experience with Jonathan always great work from the hold team I fill secured to bring my car at this location More

by will1281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Kelsey Johnson

Oct 29, 2024

Regal Kia Lakeland responded

We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

October 17, 2024

Dealership Rating
Employee Rating

Staff were very pleasant and helpful. . 3 will continue have my vehicle serviced at Regal Kia. More

by LEELEE33802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Kelsey Johnson

Oct 29, 2024

Regal Kia Lakeland responded

Thank you!

October 16, 2024

Dealership Rating
Employee Rating

I always leave satisfied when I go to Regal Kia. I'm given a time estimate and it's never longer than a couple of minutes than the time given. More

by CHELOTREVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Regal Kia Lakeland responded

We hope to see you again soon!

October 16, 2024

Dealership Rating
Employee Rating

Excellent Service. Fast, reliable and very pleasant to deal with… They make it easy everytime Never had an issue and they have always been welcoming and respectful of More

by aliya300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr, Gregg Baldwin , Jorge Benitez, Genesis Cruz, Kelsey Johnson

Oct 29, 2024

Regal Kia Lakeland responded

We’re really grateful and appreciate you taking the time to share your experience with us.

October 15, 2024

Dealership Rating
Employee Rating

Good people with a good service. They have a comfortable lounge with free wifi and coffee More

by MJZAMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Regal Kia Lakeland responded

Thank you!

October 15, 2024

Dealership Rating
Employee Rating

I bought a brand new car and all the window molding have come off. It’s been 2 months and 3 trips back to the dealership and still they haven’t fixed the problem Each trip takes multiple hours as their comm More

by onesteady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregg Baldwin

Oct 28, 2024

Regal Kia Lakeland responded

Thank you for bringing this to our attention, and we're genuinely sorry for the experience you've had. It’s disappointing to hear about the issues with the window molding and the challenges with our communication. We understand how frustrating it can be. Please feel free to reach out to Jonathan Benitez – Service Lane Manager to discuss.

October 11, 2024

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Employee Rating

Well my experience with you all . Was told that my car had an issue but when I called to check on my car I was told nothing was wrong but when I drove it the problem was still there a More

by evensrushie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Regal Kia Lakeland responded

We take pride in our services and we apologize for any inconvenience or frustration you may have experienced.

October 09, 2024

Dealership Rating
Employee Rating

Good service department and great service advisors. I was very satisfied. I will continue to use them in the future. More

by jvalle072329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Kelsey Johnson

Oct 15, 2024

Regal Kia Lakeland responded

Thank you!

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