Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
496 Reviews
4.9

496 Reviews

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496 Reviews of Mike Waddle

June 28, 2025

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Employee Rating

The Service Department at Arlington Hts. (IL) Ford has never disappointed me. P. J., the mechanics, service writers, and clerical staff have made my service experiences very positive. They w More

by DocEsch
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Lou Alfano , P. J.

Jul 06, 2025

Arlington Heights Ford responded

We're grateful for your kind words about our team at Arlington Heights Ford. We're pleased to know you've consistently had positive experiences with our Service Department, and we look forward to continuing to provide you with excellent assistance.

June 26, 2025

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Mike Waddle was great in taking care of the recalls I had. He stayed on top of the situation even when I had a phone issue and he could not reach me. More

by james.wallace
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2025

Arlington Heights Ford responded

We appreciate you acknowledging our team's dedication in handling your recalls. We're proud that they were able to stay on top of things for you. Thanks for choosing Arlington Heights Ford.

June 20, 2025

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Mike Waddle did a great job of explaining everything I needed for my car when I brought it in for service. 10/10 would recommend anyone to get their services done at this dealership. More

by Suarez.usmc
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Recommend Dealer
Yes

June 20, 2025

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Great service. Mike waddle was courteous and helpful. The work was done earlier than expected. The service team made us feel comfortable with the work done on our c More

by Art Haehnel
Service Price Transparency
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Recommend Dealer
Yes

June 18, 2025

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First class service always at AH Ford! I have been a customer for over 35 years… More

by Jdkay18
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Recommend Dealer
Yes

June 17, 2025

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Mike Waddle, Service Manager for this visit, and many prior visits, always goes above and beyond to ensure customer satisfaction. Thank you Mike! More

by dwberkow
Recommend Dealer
Yes

May 31, 2025

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I called and made an appointment. They took me in right away, and I was in and out of there with oil, change, inspection, rotating tighterinspection rotating of tires within an hour. More

by Haytherejud
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Karl Latag-Ebreo

Jul 07, 2025

Arlington Heights Ford responded

Thank you for the 5-star review! We're glad to know your visit to Arlington Heights Ford was quick and efficient. Our Service Team always aims to deliver timely and thorough service. We appreciate your business and look forward to helping you again in the future.

May 31, 2025

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Mike in service took great care of me in a timely manner. I will definitely be looking for him next time I’m in. More

by Dusty
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Recommend Dealer
Yes
Jul 07, 2025

Arlington Heights Ford responded

We're pleased to hear our team provided you with great service. We look forward to assisting you again at Arlington Heights Ford.

May 23, 2025

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Brought my 2017 Ford Fusion was greeted by Mike Waddle. He made me feel important and answered all of my questions. That's why I always come here . More

by ereichel25
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Recommend Dealer
Yes
Jul 07, 2025

Arlington Heights Ford responded

We appreciate your continued trust in Arlington Heights Ford. Our team is always here to help and we're glad you felt valued during your visit.

May 22, 2025

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Employee Rating

The service team was great. My repair was completed on time. Mike Waddle, the service manager was great in helping me get a rental car, explaining what the issue with the car wa More

by jwasher711
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Recommend Dealer
Yes
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