Cassie Smith
Cassie Smith at Arlington Heights Ford
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Cassie Smith

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
57 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

22 yrs, 1 mo

5.0

57 Reviews

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57 Reviews of Cassie Smith

April 17, 2024

Dealership Rating
Employee Rating

Megusto. El servicio. Si lo recommend. Me. Ayudaron mucho. Si comprare otro carro. Aqui en un. Futuro More

by Robertobarrios
Recommend Dealer
Yes
Apr 19, 2024

Arlington Heights Ford responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Arlington Heights Ford Team

March 20, 2024

Dealership Rating
Employee Rating

Made the experience seamless. Shows a lot of respect and humor along the way. Greatly recommend More

by Emil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, Emil! We work hard to make sure our guests have an seamless experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

February 22, 2024

Dealership Rating
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Great service, extremely nice people and very professional. Hassle free. For sure highly recommended for sales and service More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business, Paul. Sincerely, The Arlington Heights Ford Team

February 14, 2024

Dealership Rating
Employee Rating

Lonnie Catanese was the best salesman I have dealt with in buying a car. He made the process fast and explained everything that needed to be and answered all my questions. I would recommend him to anyone n More

by Donnahood4
Recommend Dealer
Yes
Feb 16, 2024

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your purchasing experience, Donna! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

December 23, 2023

Dealership Rating
Employee Rating

The service was great. Lonnie was awesome and helped me to buy a car while I was out of town. I went to dealership, signed paperwork and now I can enjoy my new car. Thank y More

by Ooldinc
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Israel Gonzalez, Teddy Dziedzic , Ben McCarty, Michael Rodriguez

Dec 28, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, Ooldinc! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

November 29, 2023

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Awesome job to the team for being able to get me into my dream car. More

by Marlon
Recommend Dealer
Yes
Dec 01, 2023

Arlington Heights Ford responded

Marlon, we are happy we were able to work with you to get you into the vehicle of your dreams. Please don't hesitate to reach out to us for any future needs! Thanks again. Sincerely, The Arlington Heights Ford Team

August 18, 2023

Dealership Rating
Employee Rating

Colton was able to snag the car I wanted, he was straight forward about everything, and made everything easy More

by spencerryanedwards
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 23, 2023

Arlington Heights Ford responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Colton helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Ford Team

July 29, 2023

Dealership Rating
Employee Rating

Excellent experience with Arlington heights ford. Especially with Lonnie as my salesman. He made the buying process comfortable and easy for a brand new F150 Lightning. Thank you so much for the time More

by knelson989
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Joe Baez, Israel Gonzalez, Teddy Dziedzic , Ben McCarty, John Rodriguez

Aug 01, 2023

Arlington Heights Ford responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Ford Team

July 22, 2023

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Employee Rating

Lonnie Catanese . Didn’t plan on buying a car and was very patient and knowledgeable. Very informative. More

by Mjtruax1088
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Joe Baez, Israel Gonzalez, Teddy Dziedzic , Ben McCarty, John Rodriguez

Jul 26, 2023

Arlington Heights Ford responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Arlington Heights Ford Team

July 05, 2023

Dealership Rating
Employee Rating

Vine a comprar un carro Y ellos trataron de alludar me lo más posible Me gusto el trato el servicio Excelente More

by KARLA LEAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Joe Baez, Israel Gonzalez, Teddy Dziedzic , Ben McCarty, Matt Renollet, John Rodriguez

Jul 10, 2023

Arlington Heights Ford responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Arlington Heights Ford Team

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