Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 26

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
535 Reviews
5.0

535 Reviews

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535 Reviews of Mike Waddle

May 07, 2022

Dealership Rating
Employee Rating

good dealer good people good service and fair treatment that’s all we want when dealing with cars arlington heights ford does it all More

by DJ2BIG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Rich Jacobsen, Jerry Hood , Tony Guido, John Rodriguez, Cassie Smith

May 11, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

April 27, 2022

Dealership Rating
Employee Rating

Awesome service I will always take my car here to be worked on. Awesome service More

by Taurus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

April 26, 2022

Dealership Rating
Employee Rating

We were very satisfied and happy with the service we received at this dealership and specifically from Mike Waddle. Thank you More

by CominL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

April 15, 2022

Dealership Rating
Employee Rating

The work you did yesterday, as well as all the other times bnb in the past has been done in a timely fashion, and I have never had any issues with repairs you've done. If needed a ride home has been pro More

by 05roadkings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

April 11, 2022

Dealership Rating
Employee Rating

Helpful and friendly. Fair deals. I’m a repeat customer and both the sales and service department are easy to deal with. More

by susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Elliott Reichel , Joe Baez, John Rodriguez

Apr 14, 2022

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

April 02, 2022

Dealership Rating
Employee Rating

The same great service I’ve grown to expect ,done quicker than they said,plus they sent a nice coupon i could use and my favorite salesman Justin is back made the time go by even faster. More

by Anola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Kevin Juarez, Justin Silva

Apr 06, 2022

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

March 26, 2022

Dealership Rating
Employee Rating

Car should be ready when you call, cause I felt bad if I going back ? More

by ednawill567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2022

ednawill567 responded

When u call to ready to pick car shld. Test first, i hate to coming back cause the dash board appeared the same problem.

March 24, 2022

Dealership Rating
Employee Rating

Thanks Kevin for your help as my service advisor. Everything was quick and efficient and you kept me updated on the progress. I will use Arlington Heights Ford in the future! More

by Rwd706
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Kevin Juarez

Mar 29, 2022

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

March 22, 2022

Dealership Rating
Employee Rating

Mike Waddle is a great person to work with every time I need my vehicle serviced. I enjoy my visit, even the waiting room. Best of all, I get to visit the showroom and look at whatever they have on hand. l More

by jarhead209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Arlington Heights Ford responded

Hi jarhead209 and thank you for your kind words. We are very happy to hear that Mike was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

March 22, 2022

Dealership Rating
Employee Rating

Great Service for many years. Service manager Jerry is great! Just had my SUV there and as usual fast professional service. It is main reason I keep buying my vehicles there. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva, Lou Alfano, Nicole Bayne , Kevin Juarez, Trevor Omstead, Katie Santille, Anthony Velasco, Anthony Wojciechowski

Mar 25, 2022

Arlington Heights Ford responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Arlington Heights Ford Team

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