Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 19

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
535 Reviews
5.0

535 Reviews

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535 Reviews of Mike Waddle

February 18, 2023

Dealership Rating
Employee Rating

Mike Waddle was nice. Explained what work was needed. Very helpful and patient. Always enjoy having him work with me. More

by gnowry
Service Price Transparency
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Recommend Dealer
Yes
Feb 23, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

February 17, 2023

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Great customer service. I have used them multiple times and would happily go back for all my Ford services. More

by john.z
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 23, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

February 15, 2023

Dealership Rating
Employee Rating

Mr. Waddle was very helpful when working with this dealership. Kept me up to date on progress of work being done on vehicle. I would recommend this dealership. More

by nmackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

Arlington Heights Ford responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Arlington Heights Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Arlington Heights Ford Team

February 11, 2023

Dealership Rating
Employee Rating

I was treated with respect and professionalism by my service manager. Mike Waddle. I would go to Arlington Heights Ford again. More

by Maanzelone
Recommend Dealer
Yes
Feb 14, 2023

Arlington Heights Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Ford Team

January 27, 2023

Dealership Rating
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Great experience this morning - from the concierge-level check-in and fantastic customer service from Mike, it was first-class. They completed my work quickly and had me on my way within an hour. Will defin More

by David
Service Price Transparency
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Recommend Dealer
Yes
Feb 01, 2023

Arlington Heights Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Arlington Heights Ford Team

January 26, 2023

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I have been coming to Arlington Ford for a while. Mike was great taking care of what I needed serviced on my car. Always know they are looking out for me and not trying to have do service that is not More

by Dmaycan24
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Elliott Reichel

Jan 31, 2023

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

January 20, 2023

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Kevin and the service team are awesome to work with. All of my family's vehicles are service here because of the excellent service. Thank you. More

by Slick Rick
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco, Jerry Hood, Victor Villanueva, Lou Alfano, Nicole Bayne , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski, Todd Norris - The very best mechanical engineer

Jan 25, 2023

Arlington Heights Ford responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Ford, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Ford Team

January 13, 2023

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Thanks mike waddle for taking fast care of my Ford escape. The new office looks great, it’s clean, and they are running efficiently. And so is my ford escape More

by LDH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood , Joe Baez

Jan 19, 2023

Arlington Heights Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

January 13, 2023

Dealership Rating
Employee Rating

Excellent service from start to finish! The receptionist who I set the appointment with was amazing! She had answers to all my questions. Mike Waddle took care of business in less than 1 More

by Puddercup
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 18, 2023

Arlington Heights Ford responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Arlington Heights Ford Team

January 12, 2023

Dealership Rating
Employee Rating

Great Service! Give them a try and you will be greatly satisfied! Anthony and Jerry were excellent to work with! Great service, and great prices! More

by frank.p.white1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood, Jose Gutierrez, Victor Villanueva, Lou Alfano , Ben McCarty, John Rodriguez, Cassie Smith, Anthony Wojciechowski

Jan 18, 2023

Arlington Heights Ford responded

We cannot thank you enough for your wonderful review of Arlington Heights Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Ford Team

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