Service was on time and efficient.
Mike explained everything to me about the situation and it was properly addressed.
Mike explained everything to me about the situation and it was properly addressed.
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by Jerry.salemi
Service Price Transparency
Jan 17, 2023 -
Arlington Heights Ford responded
Jerry, thank you for sharing this great feedback with us. We feel our service department is what makes Arlington Heights Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment!
Sincerely,
The Arlington Heights Ford Team
Mike is very good with updating progress of the repair!
Thank you very much
John
Thank you very much
John
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by Homesrusrealty@gmail.com
Jan 11, 2023 -
Arlington Heights Ford responded
It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff.
Sincerely,
The Arlington Heights Ford Team
This dealer has always been top notch with all my service
needs. Had a slight problem after my 60,000 mile service and they went out of their way to find the issue and make it right. Always good service and
needs. Had a slight problem after my 60,000 mile service and they went out of their way to find the issue and make it right. Always good service and I trust them 100%. Never feel,like they are trying to do more than my vehicle needs. They are the best.
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by rrobertson731
Service Price Transparency
Other Employees Tagged:
Anthony Velasco
Jan 09, 2023 -
Arlington Heights Ford responded
Thank you for sharing this great feedback with us. We feel our service department is what makes Arlington Heights Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment!
Sincerely,
The Arlington Heights Ford Team
I was happy with the service and washed car.
The service time was quick andtimely.
The service time was quick andtimely.
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by maddenmoos@aol.com
Service Price Transparency
Jan 03, 2023 -
Arlington Heights Ford responded
It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future!
Sincerely,
The Arlington Heights Ford Team
Mike waddle gave a good customer experience.
.I loved the way he took care of the customer..
.I loved the way he took care of the customer..
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by suresh
Dec 30, 2022 -
Arlington Heights Ford responded
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Sincerely,
The Arlington Heights Ford Team
Thanks to Mike Waddle and Jerry Hood for taking care of
my battery issue and for all your courtesy and consideration. As always you and the entire service team prove to be the best in the business!
my battery issue and for all your courtesy and consideration. As always you and the entire service team prove to be the best in the business!
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by kenneth.kramer
Service Price Transparency
Dec 29, 2022 -
Arlington Heights Ford responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
The Arlington Heights Ford Team
Tony W in service did everything needed and everything
possible to ensure that my vehicle was both serviced and repaired with a highest integrity.
possible to ensure that my vehicle was both serviced and repaired with a highest integrity.
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by jfrei42
Other Employees Tagged:
Anthony Wojciechowski
Dec 28, 2022 -
Arlington Heights Ford responded
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon.
Sincerely,
The Arlington Heights Ford Team
Arlington Hts.
Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobso
Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobson has always been our "go to guy" for sales. Service has always been great, but AH Ford has definitely "stepped it up" with efficiency and even better responsiveness. Service Rep Justin Barrett was absolutely wonderful in keeping me advised of the service progress and helping me negotiate the recent recall related to a minor exhaust problem. We know that we can purchase a vehicle anywhere, but it's the service that has kept us coming back to AH Ford.
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by DocEsch
Service Price Transparency
Dec 22, 2022 -
Arlington Heights Ford responded
We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Arlington Heights Ford. If there is anything more we can do for you please come back and see us any time! Take care!
Sincerely,
The Arlington Heights Ford Team
Elliott is wonderful….
no pressure, fair and easy to do business with. This is our 4th car purchase from him! I love that I call him to let him know what we want/need and i
no pressure, fair and easy to do business with. This is our 4th car purchase from him! I love that I call him to let him know what we want/need and in a few days he had 2-3 cars ready for me to look at.
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by susan
Dec 20, 2022 -
Arlington Heights Ford responded
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Sincerely,
The Arlington Heights Ford Team
Once again, AH Ford was alway in communication with me
and responsive to the needs of my vehicles service.
and responsive to the needs of my vehicles service.
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by Greg
Service Price Transparency
Dec 12, 2022 -
Arlington Heights Ford responded
Thank you for your review and business as a customer, Greg!
Sincerely,
The Arlington Heights Ford Team