Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 12

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
535 Reviews
5.0

535 Reviews

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535 Reviews of Mike Waddle

March 21, 2024

Dealership Rating
Employee Rating

Always get excellent service AH Ford. We own 3 Ford vehicles and the AH Ford service department is a big factor why. More

by MTRAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

Mar 26, 2024

Arlington Heights Ford responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Arlington Heights Ford Team

March 21, 2024

Dealership Rating
Employee Rating

Purchased both ford vehicle's at other dealers because of small covid inventories. Recently tried your Arlington heights location because it's close to were we live.come to find that your staff Jerry Hood a More

by northbluff2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

Mar 26, 2024

Arlington Heights Ford responded

Thank you so much for this fantastic review, and congratulations on your new vehicle! We appreciate you taking the time to share your experience and for allowing us to show you the Arlington Heights Ford difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Sincerely, The Arlington Heights Ford Team

March 13, 2024

Dealership Rating
Employee Rating

Excellent service department fast nice waiting area. Explanation of service performed and how to maintain my car in the future More

by ekrempetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Arlington Heights Ford responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Arlington Heights Ford Team

March 08, 2024

Dealership Rating
Employee Rating

The service was super helpful and quite quick from what I expected. Everyone I spoke to was lovely b More

by katieramone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Arlington Heights Ford responded

Thank you for leaving us this great review, Katie! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

March 05, 2024

Dealership Rating
Employee Rating

Prices on the higher side, service manager should have recommended for what is necessary and what is not, however service was prompt. More

by hameedinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2024

Dealership Rating
Employee Rating

The staff and very one I work with were great, and they work with me to get me in and out fast . They did a great job on my car. Thanks . More

by randywilliams08@gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Arlington Heights Ford responded

We are ecstatic to hear about your positive experience with us, Randy! We will share your feedback with my team and hope to see you again soon! Sincerely, The Arlington Heights Ford Team

February 22, 2024

Dealership Rating
Employee Rating

I feel that the service writer has my best interest at heart. I also feel that the service writer Mike Waddle was courteous and knowledgeable. More

by redbeard58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Arlington Heights Ford responded

Thanks for your perfect review! We're glad to hear that our team was courteous and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

February 21, 2024

Dealership Rating
Employee Rating

I pass 3 Ford dealers to get to AHF because of their excellent customer service! More

by Sdgt3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Arlington Heights Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

February 20, 2024

Dealership Rating
Employee Rating

Ithe service department is caring, professional and knowledgeable! Your great Thank you all so much! More

by Jackie G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne , Justin Barrett, Kevin Juarez, Nino Mohammad, Anthony Wojciechowski

Feb 23, 2024

Arlington Heights Ford responded

Thank you for your outstanding rating about our service department, Jackie. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Arlington Heights Ford Team

February 19, 2024

Dealership Rating
Employee Rating

Good fast and friendly service. I was given a ride to work after I found out that my car needed more work than expected. Saved me $ otherwise I would have had to take an Uber. Car More

by jackgrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Arlington Heights Ford responded

We are glad to hear you enjoyed your recent visit to our service department. At Arlington Heights Ford we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, The Arlington Heights Ford Team

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