Mike Pender

Wow, amazing, courteous, professional and prompt. I purchased a 9 year old used car from this dealership. The sales experience was matched only by the service dept. After a week or so of driving we h I purchased a 9 year old used car from this dealership. The sales experience was matched only by the service dept. After a week or so of driving we had a number of concerns. We contacted the dealership scheduled an appointment brought the car in and they addressed and resolved every concern in 2 days. Alignment, brakes, tire balancing, throttle body, and a few others. No hassle, no nickel and dime, deductible or xxxxxxxx like that. They send videos from the service tech and manager going over everything they’re doing and have done along the way. I will drive the hour each way to give them my business again and again. More

by oliveiradavid1 Verified Customer Verified Customer

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We have had a great relationship since 2012. 4 cars purchased in the family and great service over time. 4 cars purchased in the family and great service over time. More

by JMOLNAR1 Verified Customer Verified Customer

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Always a pleasure to work with the team at Colonial Volkswagen of Westborough. Pleasant greetings and resolutions to any problems or routine maintenance. Volkswagen of Westborough. Pleasant greetings and resolutions to any problems or routine maintenance. More

by nancymcaswell Verified Customer Verified Customer

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Great service and professional staff highly recommended. They always take good care of my vehicle. They always take good care of my vehicle. More

by bostonmagik Verified Customer Verified Customer

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First time dealing with Volkswagen and Colonial and it was great! Much better experience than I have had in the past at previous dealerships. was great! Much better experience than I have had in the past at previous dealerships. More

by Scott D Verified Customer Verified Customer

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They are a pleasure to work with! Marc was professional and knowledgeable I’d recommend them! Marc was professional and knowledgeable I’d recommend them! More

by NSPBM Verified Customer Verified Customer

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Great team to work with. Easy hassle free car buying experience. highly recommend the team. Easy hassle free car buying experience. highly recommend the team. More

by mikeyfaidell Verified Customer Verified Customer

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The experience was above and beyond. I really appreciated the updates with video included. Thank you. I really appreciated the updates with video included. Thank you. More

by DAVIDCOTE1 Verified Customer Verified Customer

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The team at Volkswagen, Westborough was very knowledgeable and friendly. The process was done quickly and all questions were answered. I would definitely recommend if in need of a new vehicle. S knowledgeable and friendly. The process was done quickly and all questions were answered. I would definitely recommend if in need of a new vehicle. Specifically Scott, my salesperson was very honest, informed and helpful through this whole process. More

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I traded in my 2016 VW Passat, and purchased a 2024 VW Tiguan SE R-Line, and the experience with Marc was great. He was extremely helpful, professional, and easy to work with. I could say the same for all Tiguan SE R-Line, and the experience with Marc was great. He was extremely helpful, professional, and easy to work with. I could say the same for all the staff there as well who took part in the deal. More

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