Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough
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Bill Fallon

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
479 Reviews
4.9

479 Reviews

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479 Reviews of Bill Fallon

May 15, 2024

Dealership Rating
Employee Rating

Have always been very satisfied with the service I have received at Colonial. Bill as usual was very helpful. More

by REHMCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

May 15, 2024

Dealership Rating
Employee Rating

Had to do my 20,000mi service and it was phenomenal. The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my c More

by snjohndro01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

May 14, 2024

Dealership Rating
Employee Rating

I have had nothing but great experiences with Colonial VW. From the start of negotiations, right down to the service department they all care about the customer and making sure they have a great experienc More

by mcercone63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 12, 2024

Dealership Rating
Employee Rating

I can’t say enough good things about this service department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! More

by cjh582x
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

May 03, 2024

Dealership Rating
Employee Rating

Thanks for the fast help fixing the audio in my car, now people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel More

by christos.kokkalis
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

May 03, 2024

Dealership Rating
Employee Rating

Bill is the best! I can't wait until my car breaks again so he can get it fixed for me! More

by eberiau
Service Price Transparency
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Recommend Dealer
Yes

April 29, 2024

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Employee Rating

This experience was the best dealership experience I have ever had. I am so happy I found you. More

by kathleen_cook
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 29, 2024

Dealership Rating
Employee Rating

They were fantastic! !! Had a leak in my tire....they plugged it...and was back on my way 🤗 More

by juliasrior
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 25, 2024

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Professional, experienced, outstanding service 👍👍👍👍👍 Outstanding! Outstanding, outstanding outstanding , outstanding outstanding outstanding outstanding outstanding outstanding outstanding More

by RAYRLIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath

April 20, 2024

Dealership Rating
Employee Rating

Easy to schedule in advance online and they did quick work on a recall. Excellent communication. More

by michael.poirier
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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