Dylan Begin
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
438 Reviews
Write a Review438 Reviews of Dylan Begin
June 03, 2024
I had a great experience with the service dept. at Colonial VW in Westboro. Everyone was informative from the advisor to the service manager to the foreman. I was kept in the loop with what was bei at Colonial VW in Westboro. Everyone was informative from the advisor to the service manager to the foreman. I was kept in the loop with what was being done and and the process that was taking place. Great dealer, great team! More
Other Employees Tagged: Bill Fallon, Jon Lacey , Service manager Bill McGrath, and shop foreman Kevin Cross
May 31, 2024
It was easy to make an appointment. I was in and out of the dealership quickly. I was in and out of the dealership quickly. More
Other Employees Tagged: Bill Fallon
May 30, 2024
I was given a clear statement of the work to be done, and had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. More
Other Employees Tagged: Bill Fallon, Jon Lacey
May 28, 2024
It is a good experience when taking the Atlas in for regular maintenance, this due to Dylan and the others on the team that work together so well. Thank you. I love it when things go smoothly. regular maintenance, this due to Dylan and the others on the team that work together so well. Thank you. I love it when things go smoothly. More
May 27, 2024
We had an AC failure in our Atlas. It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled our transportation back home. Service facilities are super accommodating and very clean. Overall, phenomenal service experience. More
May 21, 2024
My husband took my car for service and he said "I will take your car anytime it needs to be serviced." I think that sums up VW Westborough! The waiting room is spacious and offers lots of workspace if take your car anytime it needs to be serviced." I think that sums up VW Westborough! The waiting room is spacious and offers lots of workspace if you are trying to get things done while your car is being worked on. The staff are so friendly and helpful. We've never had such consistently thoughtful experiences while getting cars serviced before. More