Jon Lacey

Everyone was courteous and helpful every step of the way. Appreciated the time and explanations given about the service involved as well. Appreciated the time and explanations given about the service involved as well. More

by regina.pialtos Verified Customer Verified Customer

Helpful 0

Report | Print

Love this place. Always kind and accommodating and great service. Would recommend to a friend. Always kind and accommodating and great service. Would recommend to a friend. More

by LEONDM14 Verified Customer Verified Customer

Helpful 0

Report | Print

Have always been very satisfied with the service I have received at Colonial. Bill as usual was very helpful. received at Colonial. Bill as usual was very helpful. More

by REHMCK Verified Customer Verified Customer

Helpful 0

Report | Print

Had to do my 20,000mi service and it was phenomenal. The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my c The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my car was in the shop and they kindly offered to drive me to my desired location! It was the best service and hospitality I have ever received at a dealership! More

by snjohndro01 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service! Great communication, and the bill was as estimated. It started raining so hard while I was there - Jon brought my car inside so I could avoid the ra Great communication, and the bill was as estimated. It started raining so hard while I was there - Jon brought my car inside so I could avoid the rain! Thanks!! More

by WENDYPEVCO Verified Customer Verified Customer

Helpful 0

Report | Print

I can’t say enough good things about this service department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! More

by cjh582x Verified Customer Verified Customer

Helpful 0

Report | Print

Great support from Jon and the crew - helpful and informative. Love the coffee and the WIFI too informative. Love the coffee and the WIFI too More

by tim.keator Verified Customer Verified Customer

Helpful 0

Report | Print

Thanks for the fast help fixing the audio in my car, now people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel More

by christos.kokkalis Verified Customer Verified Customer

Helpful 0

Report | Print

Very friendly staff. Reasonable pricing. Fast service. Good communication. Like that they have a courtesy vehicle to drop you off at home to wait Reasonable pricing. Fast service. Good communication. Like that they have a courtesy vehicle to drop you off at home to wait More

by MSJENNESA2012 Verified Customer Verified Customer

Helpful 0

Report | Print

Always a great experience. My Tiguan runs like a new car. Great service!! My car will probably get 200,000 miles My Tiguan runs like a new car. Great service!! My car will probably get 200,000 miles More

by FGHEADQUARTERS Verified Customer Verified Customer

Helpful 0

Report | Print