Bill Mcgrath
Service Manager
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
26 yrs, 2 mos
272 Reviews
Write a Review272 Reviews of Bill Mcgrath
May 20, 2024
Unlike other dealerships I have used in the past, which are like going to dentist, a painful experience. Going to Colonial VW is a pleasant experience, I am greeted by a friendly and professional advi are like going to dentist, a painful experience. Going to Colonial VW is a pleasant experience, I am greeted by a friendly and professional advisor who takes the time to listen to my concerns. Than interpret them and review what he has written down for a job ticket. A fair accurate assessment of time needed and estimated expenses was given. Both of which on this visit were actually less than estimated. A little thing I did enjoy the free popcorn offered in the clean waiting area. Did not expect that. I will continue to utilizing Colonial VW for my 3 cars. More
Other Employees Tagged: Bill Fallon, Jon Lacey , Michael a mechanic in service. And Abby at the parts counter.
May 15, 2024
The staff are great, Kevin is amazing and not pushy. Thank you for all your hard work Marc Did a great job working with us and we will definitely be buying from them again thank you. Wood very much High Thank you for all your hard work Marc Did a great job working with us and we will definitely be buying from them again thank you. Wood very much Highly recommend buying a car from Colonial Volkswagen in Westborough! More
Other Employees Tagged: Mike Pender, Marc Schoenhammer, Kevin Collins
May 01, 2024
The staff at Colonial Volkswagen worked together to get my issue fixed in a very short time and I got notified consistently throughout the process. A big thank you to Bill McGrath for doing everything he my issue fixed in a very short time and I got notified consistently throughout the process. A big thank you to Bill McGrath for doing everything he could ti get my car back to me in a short time and fixed the issue! More
Other Employees Tagged: Pierre Saliba, Mike Pender
April 29, 2024
Very friendly staff. Reasonable pricing. Fast service. Good communication. Like that they have a courtesy vehicle to drop you off at home to wait Reasonable pricing. Fast service. Good communication. Like that they have a courtesy vehicle to drop you off at home to wait More
Other Employees Tagged: Pierre Saliba, Gina Martinez, Jon Lacey
April 25, 2024
Professional, experienced, outstanding service 👍👍👍👍👍 Outstanding! Outstanding, outstanding outstanding , outstanding outstanding outstanding outstanding outstanding outstanding outstanding 👍👍👍👍👍 Outstanding! Outstanding, outstanding outstanding , outstanding outstanding outstanding outstanding outstanding outstanding outstanding More
Other Employees Tagged: Bill Fallon
April 20, 2024
My wife’s car broke down I wanted her in something safe so I called colonial VW and they were phenomenal. She went up and they made buying a new car easy as can be this is my second car from here I can’t s so I called colonial VW and they were phenomenal. She went up and they made buying a new car easy as can be this is my second car from here I can’t say enough nice things about everyone at this dealership. We will continue to come back all the way from CT More
Other Employees Tagged: Pierre Saliba, Gina Martinez, Mike Pender, Renato Lima, Brendan Gallagher
April 19, 2024
Great place that makes you feel comfortable and the salesperson was very easy to deal with. salesperson was very easy to deal with. More
Other Employees Tagged: Pierre Saliba
April 10, 2024
Jon and the team really came through this time! I desperately needed new tires and he tipped me off to an April promotion that saved me about $300. As usual the experience was pleasant and seamle I desperately needed new tires and he tipped me off to an April promotion that saved me about $300. As usual the experience was pleasant and seamless. The Technion did a great job and even referenced setting the correct tire pressure in the video update. I appreciate those little details. Whoever is running the show there is really on top of things. More
Other Employees Tagged: Bill Fallon, Pierre Saliba, Jon Lacey, Dylan Begin, Marc Schoenhammer