Mike Niedzwiecki

Ken was a pleasure to work with. He asked me all the right questions and listened to me when I told him what I was looking for. He didn't waste my time or show me anything that I wou He asked me all the right questions and listened to me when I told him what I was looking for. He didn't waste my time or show me anything that I wouldn't be interested in and didn't try to sell me above the budget I set. I felt taken care of vs sold to and that means a lot! Mike in the financial dept answered all of my questions and got me in and out quickly and on my way with my new car! Ian was extremely helpful in explaining all the features of my new car to me and got me all set up. When something wasn't connecting properly and I had to return he was very patient and reset it for me. I am technological challenged so his patience with me did not go unnoticed! More

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Everything was very good - friendly, fast and comfortable. To be honest - my best experience with dealership in the US so far comfortable. To be honest - my best experience with dealership in the US so far More

by Aleksei Iurenko Verified Customer Verified Customer

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West lake did what they said they would do. The car was well prepared for sale . Maintenance is up to date before I purchased. Including new tires. Would buy from them again. The car was well prepared for sale . Maintenance is up to date before I purchased. Including new tires. Would buy from them again. More

by HAPBOB03 Verified Customer Verified Customer

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This was our second purchase experience with Ken. We appreciate the work he put in to secure the exact car we wanted. We appreciate the work he put in to secure the exact car we wanted. More

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John Caruso is a great salesperson. Everything went smoothly and he gave me his personal cell phone number and said to call any time of the day if I had a question or problem!!! Everything went smoothly and he gave me his personal cell phone number and said to call any time of the day if I had a question or problem!!! More

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Wonderful experience! John was able to get me a fair trade in and a great deal on my new electric vehicle. This is my second purchase here and I won’t go anywhere else. John was able to get me a fair trade in and a great deal on my new electric vehicle. This is my second purchase here and I won’t go anywhere else. More

by KLEWISDO Verified Customer Verified Customer

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Great to deal with. Very smooth transaction from test drive to negotiation to delivery. No high pressure sales pitch. Very smooth transaction from test drive to negotiation to delivery. No high pressure sales pitch. More

by DW21084 Verified Customer Verified Customer

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Friendly and competent staff. Service and showroom staff helpful and able to solve issues when they arise. Service and showroom staff helpful and able to solve issues when they arise. More

by RWDEES Verified Customer Verified Customer

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I came in to look at some cars, after I test drove a couple I saw a car in the lot that I liked that was not a BMW. They were more than happy to let me drive and ultimately purchase the used car. They m couple I saw a car in the lot that I liked that was not a BMW. They were more than happy to let me drive and ultimately purchase the used car. They made the sale easy and were very accomadating. More

by dstrang Verified Customer Verified Customer

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Great experience Everyone was helpful Ken was wonderful Mike made it easy to understand the technology of the car Mike made it easy to understand the technology of the car More

by AUNTIETEE23 Verified Customer Verified Customer

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