741 Reviews
Write a Review741 Reviews of Mike Niedzwiecki
March 13, 2024
I had a great experience. They took really good care of me when I was there. They took really good care of me when I was there. More
Other Employees Tagged: Brittaney Quick, Kelly Cavanagh , Brittaney Quick
March 10, 2024
Purchased an X5 recently from the dealership. Rather busy for a cold, rainy Saturday but within minutes of pulling in, a sales associate with another customer came over and went in to locate ano Rather busy for a cold, rainy Saturday but within minutes of pulling in, a sales associate with another customer came over and went in to locate another associate that could assist. Ken was my official sales associate but was tied up so to get things moving Alan who is a sales manager came over and we got out for a test drive quickly. Overall was pretty seamless with both Ken and Alan assisting. Was able to get a quick arrangement on pricing and trade in then off to financing options and we went over the best lenders and got a much better rate than expected. Worked with Mike in the financing to wrap up, no pressure to upsell added services which I appreciated. Overall experience was easy in fact I would say better than all past purchases from another dealership local to where I live. They also offered a couple times to go over all the features but being a past owner was mostly familiar with things plus that is part of the fun trying to figure it out. Next BMW purchase will have me putting BMW of Westlake on my short list of preferred dealers. A+ More
Other Employees Tagged: Ken Delk, Alan Fejes
February 21, 2024
We came in to the dealer on a Saturday afternoon and Jerry approached us ina friendly gentle demeanor to ask us what we were looking for. He immediately located a car to meet our needs and we test drov Jerry approached us ina friendly gentle demeanor to ask us what we were looking for. He immediately located a car to meet our needs and we test drove it. On Monday we started the paperwork so that on Tuesday the purchase was quick and the smoothest ever. Really enjoyed the no pressure buying process and customer service. Ian was very informative in providing a complete tutorial on my new bmwx3 More
Other Employees Tagged: Jerry Mancini, Ian Filo
February 10, 2024
Purchased my first BMW today and it couldn’t have gone better. Jerry Mancini helped me find the perfect car. Process was painless and quick. I couldn’t be happier! better. Jerry Mancini helped me find the perfect car. Process was painless and quick. I couldn’t be happier! More
Other Employees Tagged: Jerry Mancini
January 18, 2024
Thank you, Ken Delk and the team at BMW Westlake for consistently providing outstanding service!! As expected, always an exceptional experience!! consistently providing outstanding service!! As expected, always an exceptional experience!! More
Other Employees Tagged: Ken Delk, Brittaney Quick
January 13, 2024
Knew what I wanted when I sent them an email. Ken Delk responded to us-saw that his ratings were terrific, and decided to start with him My intent was to go to the three dealers that encircled Ken Delk responded to us-saw that his ratings were terrific, and decided to start with him My intent was to go to the three dealers that encircled my home - all 25 miles away - and then pick the best fit. Started with BMW of Westlake. Ken greeted us on a very busy day (Saturday), gave us the information we needed, let us drive an 8401 xDrive. We loved it. Found the color and options I wanted in his stock. Gave me a great deal, including a financing incentive, and then Westlake gave us more for our excellent condition trade-in that we expected. I had a max I wanted to spend, and they were able to get me under it and also include all the things I wanted on the vehicle. Everyone was very personable, and helpful. Mike, one of their Genius', took me through the intricacies of the vehicle, and here were a ton, and while my head was spinning, felt good enough to start out. Next day kind of "forgot" everything I had learned, but much of it came back as I drove. Now I am going to spend the weekend tinkering and reading the owner's manual, listing my questions over the next several weeks, and then going back and see Mike for a refresher. Ken, Mike and the team were great. Their reputation for service is excellent and I am anxious to try. Needless to say, I never went to the other two BMW dealers, as Westlake took care of all my needs. Would recommend them to friends and definitely use them again. More
Other Employees Tagged: Ken Delk, Mike Delczeg
January 06, 2024
Ken did a great job to show us vehicles that met our request and provided a thorough test drive that led to our purchase. Thank you for the professional and friendly service during my visit. request and provided a thorough test drive that led to our purchase. Thank you for the professional and friendly service during my visit. More
Other Employees Tagged: Ken Delk
January 05, 2024
The team at BMW of Westlake could not have done a better job in assisting me with the purchase of my new car. Travis was very helpful in showing me every car I was interested in on their lot to find the per job in assisting me with the purchase of my new car. Travis was very helpful in showing me every car I was interested in on their lot to find the perfect one. The finance department did an excellent job as well, very quick and did not attempt to tack on any additional fees or unnecessary packages as most dealerships do. Can’t recommend enough. More
Other Employees Tagged: Robert Strecker, Dirk Steffen , Travis Clark
January 05, 2024
Kelly did a wonderful job of putting a good deal together for the car I wanted for the car I wanted More
Other Employees Tagged: Kelly Cavanagh