Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Tom Tunnell
Refer Me
24 Reviews
24 Reviews of Tom Tunnell
February 16, 2024
Excellent customer service. Professional and courteous. Good communication. service area is clean and best. Nice reception area with BMW merchandise. Professional and courteous. Good communication. service area is clean and best. Nice reception area with BMW merchandise. More
by DIANA J
Verified CustomerOther Employees Tagged: Don Cepek, John Cordell
Helpful 
September 23, 2023
This service department is amazing! Identified the problem, fixed it and had me on my way in record time. Identified the problem, fixed it and had me on my way in record time. More
by mylisamiller
Other Employees Tagged: Brittaney Quick , Charlie-Service
June 12, 2023
Always recieve top notch service when coming here. The advisors are bright and friendly and the technicians are thorough! The advisors are bright and friendly and the technicians are thorough! More
by bmquick08
Other Employees Tagged: Don Cepek, Brittaney Quick, Nez Faraj, Jeff Hughes, Kelly Cavanagh, Cory McConville, Mike Delczeg , Jim Strunk
April 05, 2023
Super helpful and friendly staff. They always taken good care of every vehicle I took here so far, always honest and advising + they’ve been wallet friendly with my necessities They always taken good care of every vehicle I took here so far, always honest and advising + they’ve been wallet friendly with my necessities More
by Valentin Costache
Other Employees Tagged: Don Cepek, Nez Faraj , Nate Lieb
October 14, 2021
I honestly was getting ready to purchase a Range Rover after my lease expired in October on my X5. I ran into Nez while getting my M5 serviced and I asked him to show me what he had on the lot. I was sup after my lease expired in October on my X5. I ran into Nez while getting my M5 serviced and I asked him to show me what he had on the lot. I was super impressed and decided to purchase X5M series. More
by Sean
Other Employees Tagged: Adam Moon, Mike Niedzwiecki, John Cordell, Nez Faraj
August 18, 2021
Love the service department at BMW of Westlake! Brittaney is always accommodating with scheduling and makes service as painless as possible. The service techs (Charlie) is extremely knowledgeable and provide is always accommodating with scheduling and makes service as painless as possible. The service techs (Charlie) is extremely knowledgeable and provides detailed explanations of problems. Wouldn’t go anywhere else! More
by mylisamiller
Other Employees Tagged: Brittaney Quick , Carl Whelpley
July 17, 2021
Best customer experience of my life to do business with BMW Westlake, Oh Never will Shop or buy a vehicle from an other enterprise. Thank you. BMW Westlake, Oh Never will Shop or buy a vehicle from an other enterprise. Thank you. More
by Christina
Other Employees Tagged: Ken Delk, Adam Moon, Mike Niedzwiecki , Fred Palmer
July 09, 2021
I have had no problems with the service since 2016. That is why I keep returning and buying my cars here. I am very happy. is why I keep returning and buying my cars here. I am very happy. More
by CHARLESSTOLLENWERK
Other Employees Tagged: Robert Strecker, Brittaney Quick, Dan Walker, John Cordell, Cameron LaPorte, Jared Jeschelnig , Nate Lieb, Jim Strunk, John Redden
May 05, 2021
Great service from John. He was able to order my car and have it come in exactly when I wanted. Very professional throughout the process. have it come in exactly when I wanted. Very professional throughout the process. More
by RSEVERA33
Other Employees Tagged: Don Cepek, Adam Moon, John Redden
May 04, 2021
I can not describe how wonderful my service always is. Brittaney, John, Nate and Jim are always smiling and happy to help me and my technician Jon Egan sends me a video showing my car!!!! Outstanding Brittaney, John, Nate and Jim are always smiling and happy to help me and my technician Jon Egan sends me a video showing my car!!!! Outstanding More
by BQUICK
Other Employees Tagged: Robert Strecker, Adam Moon, Brittaney Quick, John Cordell, Jared Jeschelnig , Nate Lieb, Fred Palmer, Jim Strunk, Carl Whelpley, Patrick Caldwell
