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1104 Reviews of Mike Majors
Verified Customer
January 21, 2022
Have bought cars and had them serviced for 13 years nothing but a first class dealer . will be back to purchase and have all my service done nothing but a first class dealer . will be back to purchase and have all my service done More
by JICHA
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
January 06, 2022
I've done business with Family Hyundai on 2 occasions. The first time, they were unable to identify the problem and refused to give my concern any further time/effort. The problem was corrected at another The first time, they were unable to identify the problem and refused to give my concern any further time/effort. The problem was corrected at another Hyundai dealership. The second time I took my vehicle there, someone removed the money that I forgot to take out. I should not have left it but management was very nonchalant about it. After being transferred 3 times and a "dropped" call, I finally did speak to someone who I gave notice of my failure to remove money from the vehicle. I got a return call, letting me know that there was nothing in the car. I accepted what I was told. I guess because it involved cash, I was not surprised but I was hopeful. I will say that they made a special effort to accommodate my need for service. Instead of a February appointment, I was "worked in" in 2 days. The service was good. No need to name names. Of the 5 people that I spoke with, only one took the time to even listen to the reason for my call before transferring me or simply leaving me hanging, waiting until my call went back to the operator and I had to start all over again. . More
by p9263
Other Employees Tagged: Michael Kratschmer
January 02, 2022
I was completely satisfied with Family Hyundai service department. Colin has always given great customer service. I enjoy my visits at Family Hyundai! department. Colin has always given great customer service. I enjoy my visits at Family Hyundai! More
by KATBRAT87
Other Employees Tagged: Colin Simmons , Tom Salin
December 24, 2021
We love this dealership. They are all nice folks and hard workers. It’s a pleasant experience to come here. ❤️ workers. It’s a pleasant experience to come here. ❤️ More
by NANA19507842
Other Employees Tagged: Colin Simmons, Al Pellizzeri , Tom Salin
December 23, 2021
The service department is exceptional every time we visit. I am completely confident that when I bring my car in it is in excellent hands. Mike is so thorough and efficient with his customers. visit. I am completely confident that when I bring my car in it is in excellent hands. Mike is so thorough and efficient with his customers. More
by greeneclan
December 23, 2021
I have extremely happy with the service department at Family Hyundai over 10 years! They have kept my 2008 Elantra cruising down the road! Family Hyundai over 10 years! They have kept my 2008 Elantra cruising down the road! More
by MBPRATT
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
December 22, 2021
Family Hyundai service dept is AWESOME !!!! They are extremely busy and backlogged but Mike the service manager was able to get my Tucson serviced for me. The service staff and tech's are friendly, and extremely busy and backlogged but Mike the service manager was able to get my Tucson serviced for me. The service staff and tech's are friendly, and knowledgeable, and accommodating when it comes to giving the best service possible. All the service staff is outstanding !!!!!! Thanks Family Hyundai for taking great care of my Hyundai.... More
by coolstuff91
Other Employees Tagged: Graham Watson, Colin Simmons, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer , Sonata Bartkus, Eric Kratschmer, Tom Salin
December 11, 2021
Everyone is very helpful and respectful there. Very good assistance and time management as well. assistance and time management as well. More
by souchetamanda
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
December 10, 2021
The service and technicians are outstanding. They communicated with me frequently. However, the price for the repair was very expensive. To replace the battery was over $300. communicated with me frequently. However, the price for the repair was very expensive. To replace the battery was over $300. More
by MAM125
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