Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 85

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

February 16, 2022

Dealership Rating
Employee Rating

Very good, and fast and professional good humor it was right on time and explained all the steps More

by Artassad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer , Tom Salin

Feb 17, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

February 14, 2022

Dealership Rating
Employee Rating

I love the people and service I get there. They are informative about what is going on with your vehicle. More

by MRCSLITTLE377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 14, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 11, 2022

Dealership Rating
Employee Rating

Very nice service nice people went in for service didn’t take but a few minutes and I love my car More

by Phyllis
Friendliness
Recommend Dealer
Yes
Feb 12, 2022

Family Hyundai responded

Phyllis, thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 11, 2022

Dealership Rating
Employee Rating

Service department does not value Hyundai customers. I was sent on the run around to be serviced. Being asked to locate all oil change receipts over the course of 7 years just to begin providing service f More

by tequilajohnson22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, Not sure but there was a woman in service.

Feb 28, 2022

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 11, 2022

Dealership Rating
Employee Rating

Great service, the staff very polite and friendly. In and out in a timely manner including a car wash. More

by ABROCKI020
Recommend Dealer
Yes
Feb 11, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 10, 2022

Dealership Rating
Employee Rating

Very professional and friendly service.One of the best Very professional and friendly service. One of the best dealerships in Orland park. 5 stars. Recommended. More

by AMHHASSAN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 11, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 09, 2022

Dealership Rating
Employee Rating

Nice and clean ,had my car serviced . Very satisfied with the service guy Mike all around good place great service 👍 More

by trinidad.rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2022

Family Hyundai responded

Trinidad, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 08, 2022

Dealership Rating
Employee Rating

They did a good job on my car. But they didn't wash it. Maybe it was too cold. More

by 73PALMS
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

Feb 09, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 08, 2022

Dealership Rating
Employee Rating

Dealership was friendly and service was quick and I found out that I have warranty and didn't pay for a thing More

by SJBROWN6867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 09, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 07, 2022

Dealership Rating
Employee Rating

I love this Family. Family hyaindai has a great service dept from start to finish. Car porter is your first contact , my guy has been there for over 12 years ,always happily greeting, gets the cars ready More

by Santefe2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

Feb 07, 2022

Family Hyundai responded

Thank you for taking the time to leave us this fabulous five-star review! We look forward to sharing your fantastic feedback with our crew. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai over the years. We look forward to having you as one of our valued customers for years to come.

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