Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 84

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

February 22, 2022

Dealership Rating
Employee Rating

Service and sales departments are very knowledgeable and friendly. Highly recommend this dealership to all. More

by KGT Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Colin Simmons, TJ Schmitt, Michael Kratschmer , Larry Edwards, Eric Kratschmer, Tom Salin

Feb 22, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

February 20, 2022

Dealership Rating
Employee Rating

Friendly, knowledgeable sales people. . we new we wanted a Santa Fe, but they were so helpful telling us so many of the features we didn't know the car had. More

by kirkton4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Keller, Joe Panici, My only complaint wish they had spoke to us about

Feb 21, 2022

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 19, 2022

Dealership Rating
Employee Rating

Have purchased 3 cars here. Great service all the way around. Lifetime warranty can't be beat. Almost time to trade in for our 4th. More

by L.RENARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Scott Lupo , Eric Kratschmer, Tom Salin

Feb 20, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 19, 2022

Dealership Rating
Employee Rating

They service department was very busy and yet made time to properly service my car . More

by mamalindaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 19, 2022

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 19, 2022

Dealership Rating
Employee Rating

It's always very busy and seems over booked to me. But the people are nice. More

by ABUDAYYEHFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Feb 19, 2022

Family Hyundai responded

Thank you for your feedback. We are glad that you found our staff to be courteous, and we hope to see you again here at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 18, 2022

Dealership Rating
Employee Rating

Very nice and helpful service people, especially Tom S. I have serviced all six of my Family Hyundai vehicles here. More

by DEBANNCAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 19, 2022

Family Hyundai responded

We are very happy to hear that Tom and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 17, 2022

Dealership Rating
Employee Rating

It was good experience going to the dealer for the recall fix. The maintenance people did a great job, I did not wait longer times. They have clean waiting room to wait. More

by ramontupas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Family Hyundai responded

Ramon, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 16, 2022

Dealership Rating
Employee Rating

Bought 3 Hyundai's so far. I find consistent great customer service at Family wether sales or service. More

by ayrshire2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Bryan Schultz

Feb 17, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your repeat business and look forward to your next visit.

February 16, 2022

Dealership Rating
Employee Rating

Friendly Crew just hopeing they know what they are doing, keep up the good work More

by mieczyslaw.rzadkosz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Lechowicz

Feb 17, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 16, 2022

Dealership Rating
Employee Rating

The service department is not very helpful when it comes to scheduling an oil change appointment. More

by lisaroo88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 05, 2022

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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