Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 47

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

February 02, 2023

Dealership Rating
Employee Rating

With the limited experience I have had with Family Hyundai, my experience has been great. With the wait times for appointments was lower though. More

by matthewcastaneda7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Joe Panici, Tom Salin

Feb 02, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Matthew, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 01, 2023

Dealership Rating
Employee Rating

I really liked that we could contact Mike through text message for updates they had the car for a month but it was all very smooth and pretty fast for a engine change More

by Jazzyromeo23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 02, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

February 01, 2023

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The service department is so organized and efficient. The gentleman all know how to work with people. They are very kind. More

by greeneclan
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 02, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 01, 2023

Dealership Rating
Employee Rating

Courteous, fast, communicated well. I was very pleased with the work of repairing the alternator. The brake light was on when I got the car back and I just had it replaced. I don't know More

by pattywelch509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, Patty, we look forward to having you as one of our valued customers for many more years to come!

February 01, 2023

Dealership Rating
Employee Rating

The employees are always friendly and assist me with any questions I have. I give them a 5 star and would recommend them. More

by FHEDGMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 02, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 30, 2023

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Employee Rating

Hi. The service department is great. They did a wonderful job. Thank you so much. More

by SUSANNESHEHADI03
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jan 30, 2023

Family Hyundai responded

Thank you, Susanne, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 29, 2023

Dealership Rating
Employee Rating

Honestly, we have had some disagreements with the service center that were mainly related to delays regarding parts and contacting the right party for approval. However, the service staff (Tom, Colin, Mike) More

by rhonore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Tom Salin

Jan 30, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 29, 2023

Dealership Rating
Employee Rating

Busy yet responsive. Knowlegeable and efficient. Able to resolve my issues quickly and deals on my behalf with the warranty companies. More

by SCOTT_W_MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Scott, for choosing Family Hyundai!

January 25, 2023

Dealership Rating
Employee Rating

My spouse had it with buying used cars but family Hyundai eased her worries. We started with Hyundai left but will most likely stay with Hyundai now More

by ccurtin68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar

Jan 25, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 24, 2023

Dealership Rating
Employee Rating

Friendly and fast above and beyond cleanning the car and letting me know whe it was done More

by donnieschmidt70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Donnie, please let us know.

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