With the limited experience I have had with Family
Hyundai, my experience has been great. With the wait times for appointments was lower though.
Hyundai, my experience has been great. With the wait times for appointments was lower though.
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by matthewcastaneda7
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2023 -
Family Hyundai responded
It has been a pleasure serving you. Quality customer service is always our number one priority, Matthew, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!
I really liked that we could contact Mike through text
message for updates they had the car for a month but it was all very smooth and pretty fast for a engine change
message for updates they had the car for a month but it was all very smooth and pretty fast for a engine change
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by Jazzyromeo23
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2023 -
Family Hyundai responded
Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!
The service department is so organized and efficient.
The gentleman all know how to work with people. They are very kind.
The gentleman all know how to work with people. They are very kind.
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by greeneclan
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2023 -
Family Hyundai responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!
Courteous, fast, communicated well.
I was very pleased with the work of repairing the alternator. The brake light was on when I got the car back and I just had it replaced. I don't know
I was very pleased with the work of repairing the alternator. The brake light was on when I got the car back and I just had it replaced. I don't know what went wrong there.
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by pattywelch509
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2023 -
Family Hyundai responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, Patty, we look forward to having you as one of our valued customers for many more years to come!
The employees are always friendly and assist me with any
questions I have. I give them a 5 star and would recommend them.
questions I have. I give them a 5 star and would recommend them.
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by FHEDGMA
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2023 -
Family Hyundai responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!
Hi.
The service department is great. They did a wonderful job. Thank you so much.
The service department is great. They did a wonderful job. Thank you so much.
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by SUSANNESHEHADI03
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2023 -
Family Hyundai responded
Thank you, Susanne, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Honestly, we have had some disagreements with the service
center that were mainly related to delays regarding parts and contacting the right party for approval. However, the service staff (Tom, Colin, Mike)
center that were mainly related to delays regarding parts and contacting the right party for approval. However, the service staff (Tom, Colin, Mike) definitely went aboveboard regarding addressing our concerns and ensuring our vehicle was properly repaired. I would recommend this facility for vehicle maintenance.
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by rhonore
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2023 -
Family Hyundai responded
Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
Busy yet responsive.
Knowlegeable and efficient. Able to resolve my issues quickly and deals on my behalf with the warranty companies.
Knowlegeable and efficient. Able to resolve my issues quickly and deals on my behalf with the warranty companies.
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by SCOTT_W_MORGAN
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2023 -
Family Hyundai responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Scott, for choosing Family Hyundai!
My spouse had it with buying used cars but family Hyundai
eased her worries. We started with Hyundai left but will most likely stay with Hyundai now
eased her worries. We started with Hyundai left but will most likely stay with Hyundai now
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by ccurtin68
Verified Customer
Verified Customer
Service Price Transparency
Jan 25, 2023 -
Family Hyundai responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Friendly and fast above and beyond cleanning the car
and letting me know whe it was done
and letting me know whe it was done
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by donnieschmidt70
Verified Customer
Verified Customer
Service Price Transparency
Jan 25, 2023 -
Family Hyundai responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Donnie, please let us know.