Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 46

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

February 10, 2023

Dealership Rating
Employee Rating

Great dealership! Matt was my service advisor and he was great to work with. Would definitely recommend him to my family and friends. More

by tincort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 10, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 09, 2023

Dealership Rating
Employee Rating

They were very helpful very satisfying very greatly appreciate it to keep the bill down, and I will look forward to spending more money More

by Scottlardenoit1965
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 10, 2023

Family Hyundai responded

Thank you, Scott. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 08, 2023

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Everyone is very friendly. But an hour and 15 minutes for an oil change is really long to wait. More

by MSCHRISTINEGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 08, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai, and we apologize for the long wait. Thank you for bringing it to our attention! We appreciate your business and hope to see you again soon.

February 08, 2023

Dealership Rating
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Always totally devoted to supplying the optimum service every time we needed to have our Hyundais serviced or repaired. Even when they were swamped with customers. Family Hyundai goes above and beyond to s More

by JOHN.GLATZ
Service Price Transparency
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Recommend Dealer
Yes
Feb 08, 2023

Family Hyundai responded

Thank you, John! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 06, 2023

Dealership Rating
Employee Rating

Great service! Very friendly and not pushy. Helped me find the right car. I had my mind set in a different Hyundai, but they heloed me figure out what was right for More

by JGINTILAS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt , Joe Panici, Bob Ross, PJ .... he's awesome!

Feb 06, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! we look forward to working with you again!

February 06, 2023

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Employee Rating

They took care of my car in a timely manner. Thank you all Family Hyundai. More

by LAMARCAJOE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

Feb 06, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 05, 2023

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Employee Rating

Keep ordering the wrong part and wasting my time by going there multiple weeks. They called me after I dropped off my car that I missed and then they don’t answer my call or texts after. More

by Jake
Service Communication
Recommend Dealer
No
Feb 08, 2023

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Jake, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 03, 2023

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Employee Rating

They aren't the friendliest most approachable staff in the service dept. They could be more customer friendly More

by AVAVERO359
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Al Pellizzeri , Tom Salin, Jerry lacy

Feb 06, 2023

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time.

February 02, 2023

Dealership Rating
Employee Rating

I Had a wonderful experience with Hyundai I got there earlier than my appointment but they took me anyway and they finished my car in about an hour and a half the service was great More

by 43mikemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Larry Edwards, Eric Kratschmer, Tom Salin

Feb 03, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 02, 2023

Dealership Rating
Employee Rating

I had a tire issue. They got me in immediately and on my way home before I knew it. More

by TERRIBVI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 02, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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