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1105 Reviews of Mike Majors
June 13, 2023
The salesman who assisted me and ultimately sold me the car could not make any decisions without consulting his manager. I do not like working with middlemen and found this to be time consuming and irritat car could not make any decisions without consulting his manager. I do not like working with middlemen and found this to be time consuming and irritating. I would have preferred to work directly with his manager. The service center is terribly behind on work orders and I could not schedule a routine oil change less than 6 weeks out, which is unacceptable. More
by KKEMP13
Verified CustomerOther Employees Tagged: Eric Kratschmer
June 11, 2023
Awesome service this visit. The last campaign was just as great. The service dept has great customer service skills. I got my appt the next day. Job well dine The last campaign was just as great. The service dept has great customer service skills. I got my appt the next day. Job well dine More
by Ireneski7
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
June 09, 2023
Professional and a pleasure to do business with. Happy with there service. Keep up the great work. Happy with there service. Keep up the great work. More
by AHUGHES.LIFEE
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
June 08, 2023
The maintenance manager located in Tinley Park, I think his name is Michael, deals with customers rudely, and I will complain about him to the Hyundai management in the United States of America and other p his name is Michael, deals with customers rudely, and I will complain about him to the Hyundai management in the United States of America and other parties for what he did to me !! More
by Aymanalhussan
Other Employees Tagged: TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
June 08, 2023
This is our 2nd car from Family Hyundai, that tells the story. We're satisfied. story. We're satisfied. More
by tonymanzo1
Other Employees Tagged: Adam Ghouleh
June 08, 2023
Job was done quickly and people were nice to deal with . That’s is all That’s is all More
by MARKM8146
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
June 07, 2023
After confirming my appointment and valet pickup and drop off times, you failed to adhere to the scheduled times. When calling, it was nearly impossible to get a human who was able to assist me. This is the off times, you failed to adhere to the scheduled times. When calling, it was nearly impossible to get a human who was able to assist me. This is the worst service department I’ve dealt with in 32 years. To add insult to injury, no one from service apologized or followed up about the poor customer service. As a matter of fact, they stopped replying to the text messages that were started by your service department. More
by TILLERYCHIMILLE
Other Employees Tagged: Michael Kratschmer , Tom Salin, I don’t remember which Mike I dealt with but remember speaking to Tom at some point.
June 01, 2023
The last couple of times that I’ve brought my car in they forgot something, this time when I left the shop there is something rattling under my car which leads me to believe they didn’t tighten my safety shi forgot something, this time when I left the shop there is something rattling under my car which leads me to believe they didn’t tighten my safety shield More
by dugzgirl98
May 31, 2023
They were professional and kept me informed of what to expect as far as time expect as far as time More
by Lewis2716
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
Dealership Inventory (384 Vehicles)
2023 Chrysler Pacifica
used
Brilliant Black Crystal Pearlcoat exterior
Automatic
All-wheel Drive
