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1104 Reviews of Mike Majors
September 23, 2020
I visited the Service Department. The waiting room was clean, but no designated seating for social distancing, however, they did have a large sign mandating face coverings...as a must!!! Although they we clean, but no designated seating for social distancing, however, they did have a large sign mandating face coverings...as a must!!! Although they were short handed, and more crowded than usual, since I had an appointment for lube & oil change, I was only there for the normal amount of time for that service. The best part of my time there was getting my car washed!!! I have been a customer at Family for over 10 years, and they've always given 5 star service! More
by philly phlash
Verified Customer
September 20, 2020
Service was gods but I expected my vehicle to be vacuumed at the least. And it was not. I am expected my car to be washed and it was not at the least. And it was not. I am expected my car to be washed and it was not More
by lesure.shakeila
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
September 19, 2020
Quick and easy process! I waited maybe 25 minutes for my oil change and I was back out the door! Friendly staff who wants to do the job right! oil change and I was back out the door! Friendly staff who wants to do the job right! More
by rochkussamantha
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
September 17, 2020
The service was excellent, very helpful went out of their way to work with me. Thank you sincerely Mike! Normal I dont like going but they made it enjoyable experience! their way to work with me. Thank you sincerely Mike! Normal I dont like going but they made it enjoyable experience! More
by MICHAELMILL9530
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
September 16, 2020
The service is always good at family Hyundai. Must compliment or the fast service getting me in And out with no problem thank you very much compliment or the fast service getting me in And out with no problem thank you very much More
by WYVELL15
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
September 16, 2020
Excellent service from Tom Salin in service, kristi who we purchased our car from, and all others involved in financing and paperwork. Everyone takes the time to answer our questions until we are satisfied we purchased our car from, and all others involved in financing and paperwork. Everyone takes the time to answer our questions until we are satisfied. More
by GOODLEA
Other Employees Tagged: Kristi Feinberg, Colin Simmons, Al Pellizzeri , Joe Panici, Tom Salin
September 14, 2020
I've been going to this dealership for 2 years now and I can tell you they treat you with respect the minute you open up your door all the way up to when you leave.ive been to many dealers in my life but th can tell you they treat you with respect the minute you open up your door all the way up to when you leave.ive been to many dealers in my life but this one treats you the way you should be treated. More
by DV8992
Other Employees Tagged: Eric Kratschmer
September 08, 2020
I had another bad experience here. As my other review stated, the customer service and the speed of the work performed is great. However, again, my tires were all inflated to different pressures and it r stated, the customer service and the speed of the work performed is great. However, again, my tires were all inflated to different pressures and it required me to "re-balance" the inflation of the tires when I left the dealer. I also received a maintenance notification in the email informing me that it is time for a fuel additive treatment to my car. It would have been nice if the dealership would let me know this when I was there and just added it while I was getting my oil changed and tires rotated. I still come back because of the lifetime warranty on my car if I keep up with the scheduled maintenance of the car but it really pains me to have a bad experience consistently. More
by Nparadiso
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
September 05, 2020
I came in as a walk in for an oil change they showed me a dirty filter I had that needed replacing. I was in an out in a reasonable time. Very nice waiting room. dirty filter I had that needed replacing. I was in an out in a reasonable time. Very nice waiting room. More
by TRACEYMARTIN1
Other Employees Tagged: I'm guessing cant remember name
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