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1104 Reviews of Mike Majors
October 22, 2020
Mike helped me and was great! He was friendly and accommodating! He let me know the service tech wanted to get it right, which is why it took longer than expected. accommodating! He let me know the service tech wanted to get it right, which is why it took longer than expected. More
by AmandaS
Verified Customer
October 16, 2020
Fast and great customer service. Although car wash could of been better. Car was still fairly dirty on the passenger side. Not sure which Mike i dealt with of been better. Car was still fairly dirty on the passenger side. Not sure which Mike i dealt with More
by BA.WENT
Other Employees Tagged: Michael Kratschmer
October 10, 2020
I had a great experience at Family Hyundai after several negative experiences at other dealerships over the past few years. From the test drive, to trade-in appraisal, to financing the new car, the team at negative experiences at other dealerships over the past few years. From the test drive, to trade-in appraisal, to financing the new car, the team at Family were awesome and made the experience painless. They were straightforward, honest, and helpful without being pushy. This was all just icing on the cake when buying a highly recommended car with an amazing warranty. What more could a buyer ask for? I would recommend Family Hyundai to anyone looking to purchase a new vehicle! More
by POWHOUND84
Other Employees Tagged: Joe Panici, Chris Powers
October 09, 2020
Service was very good and quick everyone was very professional and friendly came in with out appointment the service department still accepted me the time i was quoted was less then I thought it woul professional and friendly came in with out appointment the service department still accepted me the time i was quoted was less then I thought it would be More
by EDATIQ
Other Employees Tagged: Michael Kratschmer
October 09, 2020
I always have great service from Family Hyundai but on this visit something was wrong with the car wash. It was left wet out in the hot son and if not wiped dry was starting to leave water spots on the fi this visit something was wrong with the car wash. It was left wet out in the hot son and if not wiped dry was starting to leave water spots on the finish and glass. These hard water spots are very hard to remove if not dryed immediately. Fortunately a man called Paul wiped the car down but I had to go over the glass when I got home. I will make sure to ask not to wash the car next time if this is to continue to be the new wash policy. All the people are greatotherwise. More
by RAYMONDEH
October 08, 2020
The service is always excellent i went there for a remote starter and they even cleaned the car as always and they explained how to use It in detail starter and they even cleaned the car as always and they explained how to use It in detail More
by DEWALLACE12
Other Employees Tagged: Jaclyn Bobbitt
October 06, 2020
I was very pleased with the service I got in the timely manner that I got my car back And with the final result Will come back manner that I got my car back And with the final result Will come back More
by JERRYMCCARTHY26
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
October 04, 2020
I brought my Tucson in with a seized engine that was covered under a warranty which was great. The downside was the communication. I have gotten great service in the past but this time I felt I was left covered under a warranty which was great. The downside was the communication. I have gotten great service in the past but this time I felt I was left in the dark. I had to call to find out what was going on with my car, status of the warranty and when it was close to being ready. My car was there for two weeks due to waiting for parts. A call telling me this would have been nice. I always take my car in for oil changes and I usually deal with Tom who always keeps me in the loop. This time I dealt with a different service writer and never got a call except when it was ready. I also used the text option with no response. I’ve bought two cars from Family Hyundai and will continue to bring them for service despite the recent disappointing interaction. More
by LEE1769
October 04, 2020
I visited Family Hyundai for a routine oil change this past Saturday 10/3/20 and Tom was great as he always is. Very professional and can always appreciate working with him on my vehicle needs. I have bee past Saturday 10/3/20 and Tom was great as he always is. Very professional and can always appreciate working with him on my vehicle needs. I have been a loyal customer ay Family Hyundai since 2011. Thanks Tom!!!! More
by SILKYLADY0312
Other Employees Tagged: Colin Simmons , Tom Salin
October 03, 2020
Family Hyundai's service is phenomenal. They are courteous, friendly and very professional. The service was conduced is a reasonable time while I waited in a comfortable environment. courteous, friendly and very professional. The service was conduced is a reasonable time while I waited in a comfortable environment. More
by RPOWELL65
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