Mickaela Ward
Mickaela Ward at Grande Prairie Volkswagen

Mickaela Ward | Page 5

Service Advisor

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

Contact Me
4.7
140 Reviews
4.7

140 Reviews

Write a Review

140 Reviews of Mickaela Ward

April 09, 2025

Dealership Rating
Employee Rating

I had a great experience at Grande Prairie Volkswagen. The staff were professional, respectful, and attentive from the moment I walked in. The service was smooth, and everyone I dealt with was courteous a More

by Marco risa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Gilchrist , Angela Berzniuk, Sarah Kennedy, Bryan Loewen

Apr 11, 2025

Grande Prairie Volkswagen responded

Marco Risa, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

April 08, 2025

Dealership Rating
Employee Rating

I always get great service from Grande Prairie Volkswsgen. The team is always so friendly and helpful. More

by Madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Gilchrist , Sarah Kennedy

Apr 10, 2025

Grande Prairie Volkswagen responded

Hi Madison, thank you for taking the time to leave a review for us at Grande Prairie Volkswagen. We're happy we could meet your expectations!

April 04, 2025

Dealership Rating
Employee Rating

I have purchased two vehicles from Grande Prairie Volkswagen. Brad and the team are fantastic. They are helpful and courteous. More

by jennifer.wright12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madison Stoddart, Jessica Gilchrist , Paige Shelton

Apr 10, 2025

Grande Prairie Volkswagen responded

Jennifer.wright12, reviews like this give us motivation and help us ensure we provide high-quality care. Your loyalty means more to us than you know. We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2025

Dealership Rating
Employee Rating

Very disappointed with the service. Expecting a professional job and communication as to difficulties that may have arose but just mentioned in the fact that there may be a gap that wil More

by joanne.shepherd
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 10, 2025

Grande Prairie Volkswagen responded

Joanne.shepherd, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (587) 803-8307 when you have a chance. Thank you, and we look forward to hearing from you.

March 29, 2025

Dealership Rating
Employee Rating

The service was excellent as well as the shuttle. They even car wash my vehicle More

by Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Gilchrist , Angela Berzniuk, Sarah Kennedy, Bryan Loewen

Apr 16, 2025

Grande Prairie Volkswagen responded

Harvey, we are so pleased you enjoyed your visit to Grande Prairie Volkswagen!

March 29, 2025

Dealership Rating
Employee Rating

Grande Prairie VW staff were great to deal with. Everything was explained very well and they truly go above and beyond to make you feel comfortable and looked after during what can be a stressful t More

by Maureen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2025

Grande Prairie Volkswagen responded

Maureen, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2025

Dealership Rating
Employee Rating

Great service awesome customer service care wash driver pickup from there and home thank you Micksrla , Jessica and Brian More

by Roberta Wayne kreiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Gilchrist , Bryan Loewen

Mar 28, 2025

Grande Prairie Volkswagen responded

Hi Roberta, Thank you so much for your kind review! We’re thrilled to hear you had a great experience with our service team and shuttle driver. Mickaela, Jessica, and Brian will really appreciate the shout-out! We’re always here to make your visits smooth and stress-free—thanks again for choosing Grande Prairie Volkswagen! Best regards, The GP Volkswagen Team 🚗💙

March 21, 2025

Dealership Rating
Employee Rating

Had my car in that I just bought to get the 3M fixed on the mirrors. There was no problem. They were fast and fixed it quickly. Always so friendly when I visit the service department More

by Suejteg
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Grande Prairie Volkswagen responded

Hi Suejteg, Thank you for the awesome review! We're happy to hear your 3M fix went smoothly and that Mickaela and the team took great care of you. Looking forward to seeing you next time you're in! Best regards, The GP Volkswagen Team 🚗💙

March 18, 2025

Dealership Rating
Employee Rating

The staff were friendly and very accommodating. Sent me a text asking if I needed a ride to pick up my car after it was serviced. Great service! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Grande Prairie Volkswagen responded

Hey Scott, Thanks for the awesome review! We’re so glad to hear Mickaela and the team were able to make things a little easier for you with the ride offer. It’s always our goal to go the extra mile—literally. 😄 Appreciate you choosing Grande Prairie Volkswagen! Best regards, The GP Volkswagen Team 🚗💙

March 12, 2025

Dealership Rating
Employee Rating

Fantastic service department. They found issues that the GM dealer had missed. They were able to get the required parts and have them installed promptly. We are extremely happy wi More

by shermanpower24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teri Lorenzen, Jessica Gilchrist , Angela Berzniuk, Brad Larson, Manny in sales.

Mar 17, 2025

Grande Prairie Volkswagen responded

Hi shermanpower24, Thank you for your fantastic review! We're happy to hear that our team could help resolve the issues and get everything sorted promptly. Your satisfaction means a lot to us, and we truly appreciate your support. Looking forward to assisting you again in the future! Best, The GP Volkswagen Team

...
5
...

Dealership Inventory (206 Vehicles)

new 2025 Volkswagen Tiguan car, priced at $46,290
2025 Volkswagen Tiguan
new
Pure White exterior
Automatic
AWD
new 2026 Volkswagen Taos car, priced at $35,380
2026 Volkswagen Taos
new
Pyrite Silver Metallic exterior
Automatic
AWD
new 2025 Volkswagen Tiguan car, priced at $52,055
2025 Volkswagen Tiguan
new
Oryx White Pearl exterior
Automatic
AWD
new 2025 Volkswagen ID. Buzz car, priced at $89,095
2025 Volkswagen ID. Buzz
new
Cabana Blue Metallic exterior
Automatic
AWD
used 2025 Volkswagen Taos   AWD car, priced at $36,444
2025 Volkswagen Taos AWD
used
Pyrite Silver Metallic exterior
Automatic
AWD
new 2026 Volkswagen Jetta car, priced at $31,645
2026 Volkswagen Jetta
new
Platinum Gray Metallic exterior
Automatic
FWD