Michelle Kellough | Page 16

Customer Service! My wife and I were looking for a vehicle we went to the dealership but the one we were interested in had been sold. Our salesman Jag was very sympath My wife and I were looking for a vehicle we went to the dealership but the one we were interested in had been sold. Our salesman Jag was very sympathetic and said that he would do everything he could to find us the same vehicle that we were looking for in our price range. We didn't think it would be possible . But we got a call a few weeks later and Jag came through for us, we love our new vehicle and would recommend that dealership and Jag to anyone! Dave. More

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best car buying experience we bought a used ford last week from this dealership. It was the best car buying experience because of the people that work there. EVERYBODY was relax we bought a used ford last week from this dealership. It was the best car buying experience because of the people that work there. EVERYBODY was relaxed and helpful. Our salesperson was Noella - a pleasure to deal with. More

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Superb Customer Service Both Michelle and MJ made my experience of buying a car simply enjoyable. They were very profeccional, helpful, easy going and working as a great team Both Michelle and MJ made my experience of buying a car simply enjoyable. They were very profeccional, helpful, easy going and working as a great team. Michelle and MJ crushed my negative stereotype about car dealership which I had for many years. What they showed me it's an exemplary way of dealing with customer in our modern competitive world. More

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Ryan is the best. I was specifically interested in a hybrid or plug in electric vehicle purchase this time around. From the first online inquiry, Ryan was amazing and o I was specifically interested in a hybrid or plug in electric vehicle purchase this time around. From the first online inquiry, Ryan was amazing and on it! Gave me a personalized video tour of the C-Max and from start to finish made this process such a pleasant one. Thanks Ryan and the Team at Keywest Ford. Well done. I'll spread the word! More

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Good experience buying used vehicle I was able to look all around the lot without being bothered. I had already picked what I wanted before dealing with MJ. He was very easy going and di I was able to look all around the lot without being bothered. I had already picked what I wanted before dealing with MJ. He was very easy going and didnt pressure me in any way. The staff are all great. Ill review again when I get a service, or have to make a claim on the extra insurance I purchaed. More

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My 3rd vehicle purchase from Key West Ryan was nothing but professional . Nothing was over promised. Ryan came through on all the 'little' details! I highly recommend Ryan and Team Key Ryan was nothing but professional . Nothing was over promised. Ryan came through on all the 'little' details! I highly recommend Ryan and Team Key West! More

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Purchase of 2014 Ford Mustang Thank you Jag Dhillon, Wes, Tony, Michelle and all the rest at Key West Ford in New Westminster, BC. Awesome deal and great customer service... Thank you Jag Dhillon, Wes, Tony, Michelle and all the rest at Key West Ford in New Westminster, BC. Awesome deal and great customer service... More

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Bought a brand new mustang I just bought a new 2016 mustang and had the best experience purchasing this vehicle. Jag Dhillion was my salesman. He is very friendly, polite and in I just bought a new 2016 mustang and had the best experience purchasing this vehicle. Jag Dhillion was my salesman. He is very friendly, polite and informative about these vehicles. He worked hard and quickly to bring the car in from another lot and had everything ready the next day. Michelle in the finance office was very friendly as well and really helped me learn and understand the extended warrantys. I will absolutely recommend key west ford to my friends. I am so excited that I was able to buy a new mustang. Thank you. - Thomas More

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Good experience with Jag Dhillon Jag was very helpful understanding the options with the Ford Escape. We ended up getting a 2014 Titanium. We had a few things to sort out after the Jag was very helpful understanding the options with the Ford Escape. We ended up getting a 2014 Titanium. We had a few things to sort out after the sale and he was very responsive. I feel we good a fair price for our trade-in. More

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Excellent sales/trade-in experience with Nathan Wohl. Dealt with Nathan on a trade-in of my 2010 Taurus on a new-ish Fusion, and it was a positive experience. Knowledgable, good listener, and a comfortabl Dealt with Nathan on a trade-in of my 2010 Taurus on a new-ish Fusion, and it was a positive experience. Knowledgable, good listener, and a comfortable, low-key approach made this the best sales experience I've had in 35 years. Service department in past 6 years has been nothing but professional and friendly too. The folks here, typified by Nathan, are friendly in a more genuine, authentic manner than one typically sees in a car dealership. They know how to do their work and seem to do it well. More

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