Michelle Kellough | Page 15

best customer service I have ever experienced I was treated like a person not a number at Key West Ford, so impressed! The staff was professional and experienced and everyone was eager to assist m I was treated like a person not a number at Key West Ford, so impressed! The staff was professional and experienced and everyone was eager to assist me with a smile! I found the car of my dreams a Key West Ford, a MUSTANG! And they made it happen! I would recommend this dealership to anyone and everyone! If you are looking for a true professional sales team who cares about you and not your wallet, this is the place to go to! More

Helpful 0

Report | Print

Helpful and patient I purchased a new escape from Kerry West both Ryan and his manager were very helpful and patient all along the process. Ryan is genuinely sincere with I purchased a new escape from Kerry West both Ryan and his manager were very helpful and patient all along the process. Ryan is genuinely sincere with the customers and very accommodating. All the staff stayed late until around 11 pm to finalize the sales. More

Helpful 0

Report | Print

Thank you Ryan Leverette I had been to other dealerships in the past and was unable to get a good trade in value on my old car, and I was resigned to the fact I was not going I had been to other dealerships in the past and was unable to get a good trade in value on my old car, and I was resigned to the fact I was not going to be getting a new one any time soon... it was always "maybe next year I guess". I started following Ryan on the internet who actively promotes Key West Ford online and regularly posts on his Facebook and YouTube accounts on how he personally conducts business and how the sales process works, and I kept him in mind. So when a vehicle that I liked came up on Ford's online inventory search at another competing dealership, I brought it to Ryan's attention and he said to leave it with him. Ryan dealt with the other dealership, arranged for a cost-effective way to ship the car (it was not local), threw in some extras that was much appreciated, and made all the $ numbers work so well there was nothing to haggle about. Michelle in Finance was quick and efficient and it took literally minutes to complete the deal. Everything happened so fast it still hasn't fully sunk in, but I'm now in a new Mustang GT PP and I'm very happy. Thanks Ryan. (PS: GT350!) More

Helpful 1

Report | Print

New vehicle purchase I recently purchased a new escape from key west ford. I did some research and chose the escape as the truck I was interested in. So I first went to a I recently purchased a new escape from key west ford. I did some research and chose the escape as the truck I was interested in. So I first went to a dealer in surrey to have a look at it at first glance. I was not impressed by the sales people or the sales manager who just wanted meto purchase the vehicle right then and there the first time seeing it at a dealer. I just wasn't sure what options I needed or wanted. So I went back on the ford. Ca site and used the build a ford software clicked on get a quote and I got a call from key west within an hour and raven set me up with Ryan leverette what a difference in sales people... Very relaxed no pressure. We went over what was available and he found the perfect vehicle for me. Very impressed! The rest of the staff took me through the process very efficiently as well Thanks to all Keith More

Helpful 1

Report | Print

Great Customer Service ice They are friendly, helpful and very professional in dealing with us. They make us feel comfortable and give us omplimentary gift, a Samsung galaxy ta They are friendly, helpful and very professional in dealing with us. They make us feel comfortable and give us omplimentary gift, a Samsung galaxy tablet. We're very satisfied the way they entertain us. Thank you so much and keep up the good work. More

Helpful 1

Report | Print

Amazing! I couldnt be happier with my experience at keywest ford! All the staff were amazingly helpful and made me feel very comfortable buying my first vehicl I couldnt be happier with my experience at keywest ford! All the staff were amazingly helpful and made me feel very comfortable buying my first vehicle! I would like to thank all the employees that helped me get into the most amazing, adorable new Focus! More

Helpful 0

Report | Print

Excellent Experience at Key West Ford! Hi my name is Ian screen name aka (dustyash) I recently purchased a new vehicle at Key West Ford and being a long time customer for over 13 years I c Hi my name is Ian screen name aka (dustyash) I recently purchased a new vehicle at Key West Ford and being a long time customer for over 13 years I could not think of anywhere else I would want go they always are very pleasant to do business with and I get a strong sense of compassion when I talk with any of the sales associates. Michael Noaks, Ryan Leverette and Michelle Kellough especially,,, they were all extremely well organized and they helped me get into a new Ford Focus ST. Thank you guys for everything! Cheers. More

Helpful 5

Report | Print

Good experience at Key West I recently purchased a new vehicle at Key West and found that the staff were very personable and accommodating. I was especially pleased with my sale I recently purchased a new vehicle at Key West and found that the staff were very personable and accommodating. I was especially pleased with my sales associate Michael Nokes. I found Michael to be very friendly and extremely diligent in addressing any concerns that I had. Michelle Kellough in Finance was also very helpful and very friendly. Michelle is someone you feel comfortable with immediately. More

Helpful 5

Report | Print

Professionalism was awesome Jag Dhillon, is a very nice gentleman. I came from the Kootenay's, to get my brand new car, and Jag came to the airport to pick me up. When we got to Jag Dhillon, is a very nice gentleman. I came from the Kootenay's, to get my brand new car, and Jag came to the airport to pick me up. When we got to Key West Ford, he showed me the car I was interested in, and showed me all the bells and whistles to it. It was all washed, and looked very nice. I asked him about another model I was interested in, and he checked on that one as well. Jag, is a great benefit to Key West Ford. I am very happy, and I will come back to Key West to purchase again! By 6 p.m. that day I was driving away in my new car, THANKS JAG! More

Helpful 0

Report | Print

Friendly honest and caring Quite pleased with the internet people very professionals specially ,Romana Grguric she is wonderful and very attentive to your needs and requires .?? Quite pleased with the internet people very professionals specially ,Romana Grguric she is wonderful and very attentive to your needs and requires .?? lucky dealer to have her as an employee More

Helpful 0

Report | Print