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923 Reviews of Michael Kratschmer
March 09, 2022
I came in without a appointment, my car was serviced quickly and efficiently. Wonderful service! quickly and efficiently. Wonderful service! More
by phillmama1
Verified CustomerOther Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
March 08, 2022
It’s very nice dealer good service good people good experience I love them all experience I love them all More
by mo.abuhalaweh
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
March 08, 2022
Out of all the dealerships I’ve been to in the last 40 years this dealership is by far the best years this dealership is by far the best More
by Bachnich98
Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, Mike Majors
March 08, 2022
I wa acknowledged right away, I was checked in at a reasonable time after arriving, technician was helpful and courteous. I was given follow-up before work completed reasonable time after arriving, technician was helpful and courteous. I was given follow-up before work completed More
by ROSBRN
March 07, 2022
Service personnel useless to handle big issues like engine warranties. Total failure in managing this type of claims, unable to communicate with customers in a timely manner if any additional documents engine warranties. Total failure in managing this type of claims, unable to communicate with customers in a timely manner if any additional documents are required by the manufacturer which in many cases (mine for instance) resulted in the claim being denied. That’s exactly what happened to me when I took my 2017 Tucson with 95000 miles to the service department and I was told I need a new engine, unfortunately the claim was denied for Negligence because I didn’t maintained the car from 60-90 0000 miles. The reason I didn’t service the car in the dealer from this mileage but I had the receipts of all these oil changes in the glove compartment of the Tucson but Mike the service manager never communicated this requirement with me and he told the person Hyundai claim processor that I didn’t have this documents resulting in the claim been denied. I talked and talked to Hyundai to reverse the claim but they told me once a final determination is reach they cannot reverse it. This is my story… More
by vidato61
Other Employees Tagged: Chrystal
March 06, 2022
I always appreciate the friendliness of the staff, and their willingness to answer questions about service options. their willingness to answer questions about service options. More
by mjoyce174111
Other Employees Tagged: Colin Simmons
March 06, 2022
The staff are knowledgeable, friendly and fair. They do excellent work and I recommend them highly. They do excellent work and I recommend them highly. More
by Caroloneil
Other Employees Tagged: Colin Simmons, Al Pellizzeri, Mike Majors , Tom Salin
March 04, 2022
Everyone and everything was fine considering how busy it was . But was disappointed that I couldn’t get the recall done that I read about that could start the car on fire. was . But was disappointed that I couldn’t get the recall done that I read about that could start the car on fire. More
by RONALDGRUCHOT
Other Employees Tagged: Mike Majors
March 04, 2022
The BEST DEALERSHIP IN THE WORLD. I ALWAYS BRING MY CAR BACK MILES TO YOU 👌 I ALWAYS BRING MY CAR BACK MILES TO YOU 👌 More
by DJ
Other Employees Tagged: Al Pellizzeri, Mike Majors , Larry Edwards
March 04, 2022
Everyone was really nice and helpful process was really simple and easy and also easy to schedule really simple and easy and also easy to schedule More
by lxs122277
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
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