Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 69

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

March 15, 2022

Dealership Rating
Employee Rating

This is the most professional team I've worked with in a long time. They are super communicative and efficient processes that are not overwhelming, frustrating, or stressful! Great job! More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 15, 2022

Dealership Rating
Employee Rating

I am totally satisfied with the purchase of my 2022 Tucson limited Graham and mayweather shorter Go above and beyond to make sure that we are taking care of More

by GOG1007587
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Mayweather Shorter, Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Joe Panici, Bob Ross, Tom Salin

Mar 15, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Graham and Mayweather delivered such a great experience!

March 13, 2022

Dealership Rating
Employee Rating

Very helpful and knowledgeable about solving maintenance issues with vehicle. Vehicle was in and out quickly and was fixed. More

by A happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt , Tom Salin

Mar 14, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 10, 2022

Dealership Rating
Employee Rating

Pleasant assistance, took pictures of car before pulling into work area which was great to see. Received a call once the car was ready for pick. Thank you overall good experience. More

by ALWAYSBUSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Mar 11, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 10, 2022

Dealership Rating
Employee Rating

Last time the wait for service was way too long but there was a long line in the morning although I had an appointment this time it was fast way ahead of time and I like my salesman‘s Jerry More

by REDRISING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Mar 11, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 10, 2022

Dealership Rating
Employee Rating

I love the customer service. Family Hyundai treat me like Family. Looking forward to doing future business with them More

by KMANNING100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Mar 10, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 10, 2022

Dealership Rating
Employee Rating

Great service, honest input. I Would bring my car there again and again. Thank you! More

by SIXPACBUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

Mar 10, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

March 10, 2022

Dealership Rating
Employee Rating

They have proven that their customers’ safety and satisfaction are of the utmost importance to them. More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Crystal Duran

Mar 10, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 09, 2022

Dealership Rating
Employee Rating

Awesome Service! In and out, polite and courteous. Nice waiting area. Definitely going back again. More

by MAXWELL9731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Mar 10, 2022

Family Hyundai responded

Maxwell, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 09, 2022

Dealership Rating
Employee Rating

This dealership is wonderful, very friendly and the service is outstanding. Thank you for your service. More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Mar 09, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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