Again , great service.
Courtesy, professionalism, concern for my car issues. I plan to continue with your service with my car.
Courtesy, professionalism, concern for my car issues. I plan to continue with your service with my car.
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by Joe Gordon
Verified Customer
Verified Customer
Service Price Transparency
Feb 22, 2023 -
Family Hyundai responded
Thank you for your business and this review, Joe. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Awesome service department very good peopleto take your
car to get service.
Professional in all aspects
car to get service.
Professional in all aspects
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by TRFCHASE
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2023 -
Family Hyundai responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.
I didn't find the staff very friendly.
water unavailable unless you were able to hunt down a salesman. My car was given a wash but not dried so then it just dried dirtier than when I arr
water unavailable unless you were able to hunt down a salesman. My car was given a wash but not dried so then it just dried dirtier than when I arrived, it was all very spotted. they did not vacuum it out either, which I thought they would have included. I bought a new car and had no washer fluid in it, I have not checked to see if it was filled it this time. I despise my local Hyundai dealer which is Webb Hyundai so I drive 40 minutes out of my way to your Hyundai, which is where I purchased my car. I'm not quite sure if that drive was worth my while. I had asked for a car to do my errands and or to be dropped off, neither were available. I had requested this when I booked the appointment and I told that it was not a problem. I was able to get water from Austin, a salesman, he was very nice.
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by BB1266
Verified Customer
Verified Customer
Other Employees Tagged:
Austin Osabuohien
Feb 24, 2023 -
Family Hyundai responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Great condition for the company and the other departments
good service all around excellent customer service
good service all around excellent customer service
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by derrick.olive
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2023 -
Family Hyundai responded
Thank you for taking the time to share your feedback with us, Derrick. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
My vehicle is new the second vehicle I buy from Hyundai
and my new vehicle had a oil leak and the fact that I had to bring it back several times for the problem just don’t sit well with me
and my new vehicle had a oil leak and the fact that I had to bring it back several times for the problem just don’t sit well with me
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by JAYYSKIDZ99
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2023 -
Family Hyundai responded
We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Employee was knowledgeable and efficient.
Also friendly. Work was done quicker than expected. I was very satisfied with my visit to the service department.
Also friendly. Work was done quicker than expected. I was very satisfied with my visit to the service department.
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by plynch60620
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2023 -
Family Hyundai responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!
My service worker was so nice and professional.
I appreciate his help and knowledge while working on my car.
I appreciate his help and knowledge while working on my car.
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by Dinahjsmn
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eric Kratschmer
Feb 22, 2023 -
Family Hyundai responded
We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.
They are Extremely Courteous and Professional Dealership
that places a Priority on Quality Work but Customer Satisfaction as well 😎
that places a Priority on Quality Work but Customer Satisfaction as well 😎
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by MONSON_D
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2023 -
Family Hyundai responded
Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
It clean even with the contraction going.
Every one talk to you nicely take time and listen to you.
Every one talk to you nicely take time and listen to you.
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by IMOGENELITTLEPAGE0316
Verified Customer
Verified Customer
Service Price Transparency
Feb 15, 2023 -
Family Hyundai responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!
My car was taken care of in a timely manner.
My car was washed and looked like it never left the showroom.
My car was washed and looked like it never left the showroom.
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by ANDIMASLAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Maverick
Feb 14, 2023 -
Family Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.