Michael Kratschmer | Page 39

We were promised by the GM and our Sales contact the scratches on the car that were there when we purchased the car would be taken care of by the body shop? It took 3 appointments and driving a total of scratches on the car that were there when we purchased the car would be taken care of by the body shop? It took 3 appointments and driving a total of 3 hours round trip between those appointments for them to tell us that they weren't going to fix the scratches. More

by amandalbutz Verified Customer Verified Customer

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I brought my car in for a engine diagnosis. Everything the tech took apart for the diagnosis, he didn't put it back together right. My car came.into Family Hyundai without a check engine light Everything the tech took apart for the diagnosis, he didn't put it back together right. My car came.into Family Hyundai without a check engine light on and a gasket leak. My car left there with a check engine light on, misfire, over gapped sparkplug, and a valve cover leak. When I complained about it, they just looked at it and did nothing, blaming it on engine failure. Spark plugs don't gap themselves. Very Shady And the way some of the advisors and service managers talk to customers..... More

by Dano1 Verified Customer Verified Customer

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Great customer service experience. I would highly recommend anyone to come visit this Hyundai dealership. I would highly recommend anyone to come visit this Hyundai dealership. More

by jereespeaks Verified Customer Verified Customer

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Very professional workers and staff,My work on my car was quick and fast,very pleased quick and fast,very pleased More

by grantsiezega Verified Customer Verified Customer

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Michael, the service manager was instrumental and ensuring the job was done right, this has been very consistent! ensuring the job was done right, this has been very consistent! More

by tonyg94 Verified Customer Verified Customer

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Excellent job will always continue to keep your business specially for my car service very pleased with you company specially for my car service very pleased with you company More

by SMITH36911 Verified Customer Verified Customer

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My car was completed and done in a timely manner. Hyundai kept in touch with me to let me know the status of my car. thank you Crystal and team. Hyundai kept in touch with me to let me know the status of my car. thank you Crystal and team. More

by drbrown Verified Customer Verified Customer

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Customer service has been Great, since being a customer as of 2005! Keep up the great work! as of 2005! Keep up the great work! More

by shenikiahill Verified Customer Verified Customer

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Everyone there from service to mgt are wonderful. Very good service will recommend to anyone Very good service will recommend to anyone More

by davidmasada Verified Customer Verified Customer

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Terrible terrible, I went in for an oil change and my rear right tire going low every few months. The tech convinced me in getting the 30k service. Which was 500 dollars. I then also told them my Android rear right tire going low every few months. The tech convinced me in getting the 30k service. Which was 500 dollars. I then also told them my Android Auto is not connecting. They claimed there's nothing wrong with my connection, was I using an "Android Cable" to connect. I replied I've used an Amazon,Anker, Samsung, and off brand cable none of them connect . The cables work in my Audi somehow. Terrible terrible they can't fix my android auto problem. It's awesome how they sold me on a 7 year warranty tech stuff for my Tucson. Maybe i should take it to another Hyundai dealer they might be competent to fix my issue. I just have a broken Tucson super awesome on my end!!! More

by YeyitoRN Verified Customer Verified Customer

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