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923 Reviews of Michael Kratschmer
June 09, 2023
Professional and a pleasure to do business with. Happy with there service. Keep up the great work. Happy with there service. Keep up the great work. More
by AHUGHES.LIFEE
Verified CustomerOther Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 08, 2023
The maintenance manager located in Tinley Park, I think his name is Michael, deals with customers rudely, and I will complain about him to the Hyundai management in the United States of America and other p his name is Michael, deals with customers rudely, and I will complain about him to the Hyundai management in the United States of America and other parties for what he did to me !! More
by Aymanalhussan
Other Employees Tagged: TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 08, 2023
Job was done quickly and people were nice to deal with . That’s is all That’s is all More
by MARKM8146
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 07, 2023
After confirming my appointment and valet pickup and drop off times, you failed to adhere to the scheduled times. When calling, it was nearly impossible to get a human who was able to assist me. This is the off times, you failed to adhere to the scheduled times. When calling, it was nearly impossible to get a human who was able to assist me. This is the worst service department I’ve dealt with in 32 years. To add insult to injury, no one from service apologized or followed up about the poor customer service. As a matter of fact, they stopped replying to the text messages that were started by your service department. More
by TILLERYCHIMILLE
Other Employees Tagged: Mike Majors , Tom Salin, I don’t remember which Mike I dealt with but remember speaking to Tom at some point.
May 31, 2023
They were professional and kept me informed of what to expect as far as time expect as far as time More
by Lewis2716
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
May 30, 2023
They fixed my driver side window and it cost me 1400 dollars and now my key fob and dashboard clock doesn’t work. I can’t access to my trunk space now that the release button on my door is disconnected dollars and now my key fob and dashboard clock doesn’t work. I can’t access to my trunk space now that the release button on my door is disconnected. I contacted them 2 times and they will not contact me back, 15 days and counting. More
by THUNDER75
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
May 29, 2023
The service was excellent and work on my car was completed as promised. Mike and Tom were the 2 individuals that helped me out and they were outstanding! It’s helpful to have trust in the recommend completed as promised. Mike and Tom were the 2 individuals that helped me out and they were outstanding! It’s helpful to have trust in the recommendations of these 2 men. More
by joewachel
Other Employees Tagged: Tom Salin
May 24, 2023
To the owner of family Hyundai, I am delighted to send this note to acknowledge the excellent customer service of your manager Michael this past week at your Tinley Park location. The service departmen this note to acknowledge the excellent customer service of your manager Michael this past week at your Tinley Park location. The service department manager Michael was very courteous, professional, honest, and diligent. He resolved our issue easily and was true to his word, and very informative. My family had a wonderful experience, and we appreciate Michael's help. Thank you, Amadi Jordan-Walker More
by ajordanwalker
Other Employees Tagged: Colin Simmons , Steve
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