Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 30

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

August 02, 2023

Dealership Rating
Employee Rating

It is nice getting free oil changes. Next time I’m going to make an appointment. More

by Torts1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 02, 2023

Dealership Rating
Employee Rating

Great Service, Great dealership, everyone there is courteous, friendly & knowledgeable! Waited for my car every time and ALWAYS Satisfied! More

by HOARDERCONBOYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Aug 03, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

August 02, 2023

Dealership Rating
Employee Rating

Great Service, Great dealership, everyone there is courteous, friendly & knowledgeable! Waited for my car every time and ALWAYS Satisfied! More

by HOARDERCONBOYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Aug 03, 2023

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 02, 2023

Dealership Rating
Employee Rating

I’m very satisfied with the process both the time and just see execution were excellent More

by BDMACKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 01, 2023

Dealership Rating
Employee Rating

Every one is pleasant they treat you very nice I love their cars thank you More

by Doris.tijerina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors, Scott Lupo, Robbie Watson , Eric Kratschmer, Tom Salin

Aug 02, 2023

Family Hyundai responded

Doris, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 01, 2023

Dealership Rating
Employee Rating

Always have been taken care of by everyone at Hyundai. Always good work and the people very nice. More

by NANA19507842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Aug 02, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 28, 2023

Dealership Rating
Employee Rating

The service was completed faster than expected, & everyone was great with communicating my needs on this repair. More

by jordan.conejo1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Jul 28, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Jordan. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 28, 2023

Dealership Rating
Employee Rating

Service was ok. I had an appointment, and it took way too long. I asked for a coupon discount for the charge. the service manager was very rude. I guess he was havin More

by BILLTLC4911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 31, 2023

Family Hyundai responded

Thank you for your review. We are sorry to hear that you didn't have the best experience at our dealership and would like to learn more. Please reach out to us directly if you'd be willing to share some more detail. Thank you for your time!

July 27, 2023

Dealership Rating
Employee Rating

Great customer service. Very prompt with my appointment and was in and out of there quickly More

by kenrakas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

Jul 28, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 25, 2023

Dealership Rating
Employee Rating

Best this book by the Carter for it was great experience Will purchase my next card More

by vivalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Mike Majors , Sonata Bartkus, Eric Kratschmer, Tom Salin

Jul 26, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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