923 Reviews of Michael Kratschmer
January 09, 2024
Had an appointment for a recall on my vehicle. I was waited on right away. The service man took my information and contacted me once the work was done. When I returned to pick up the vehicle the s I was waited on right away. The service man took my information and contacted me once the work was done. When I returned to pick up the vehicle the service personnel had my paperwork and keys ready and I was out the door within minutes. Customer service was outstanding. More
January 07, 2024
Family Hyundai provide the service requested in a reasonable time and with professional work quality reasonable time and with professional work quality More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors
January 05, 2024
Great service, trustworthy technicians on time for appointments swift at taking care of problems concerned and caring appointments swift at taking care of problems concerned and caring More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Have worked with them all
December 31, 2023
This is our 5th vehicle with Family Hyundai and couldn't be more pleased. Jaclyn was our rep for the last two vehicles and her professionalism is second to none. Everyone at Family is courteous and helpful. be more pleased. Jaclyn was our rep for the last two vehicles and her professionalism is second to none. Everyone at Family is courteous and helpful. More
Other Employees Tagged: Jaclyn Bobbitt, Scott Lupo , Tom Salin
December 24, 2023
Best experience in ever had in a long time . Thank you so much for the service Thank you so much for the service More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
December 21, 2023
Your service is very competent. I have never had an issue dealing your staff at Family Hyundai! I have never had an issue dealing your staff at Family Hyundai! More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
December 20, 2023
The dealer messed up the oil change causing all of the oil to leak. This caused me to have to tow the car back to the dealer and not have access to the vehicle for days. This could have also caused a much oil to leak. This caused me to have to tow the car back to the dealer and not have access to the vehicle for days. This could have also caused a much more severe issue. More
December 14, 2023
Everyone was VERY helpful and NICE. Al and Ricky helped me find the car of my dreams and get my car scheduled for my rust proofing service appointment. Everyone at the service departmen Al and Ricky helped me find the car of my dreams and get my car scheduled for my rust proofing service appointment. Everyone at the service department was very helpful and nice too! Would definitely recommend Family Hyundai. More
Other Employees Tagged: Colin Simmons, Al Pellizzeri, Ricky Gushi, TJ Schmitt, Mike Majors, Scott Lupo, Robbie Watson , Eric Kratschmer, Tom Salin
December 05, 2023
They were so friendly and extremely helpful. After Happy Hyundai messed up my oil change they got me in the same day, showed me the issue, and fixed the maintenance in a timely manner! After Happy Hyundai messed up my oil change they got me in the same day, showed me the issue, and fixed the maintenance in a timely manner! More
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