Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 11

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

January 31, 2025

Dealership Rating
Employee Rating

Was night & day at Family, World was the worse dealer I have ever been too. Family fixed my problem made me completely comfortable & finished in a timely matter More

by eeltalk
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 01, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2025

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Service visit was for an oil change and the fuse recall. The job was quick as I waited and the waiting area is large and comfortable. More

by worm52588
Service Price Transparency
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Recommend Dealer
Yes
Jan 31, 2025

Family Hyundai responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 26, 2025

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The Best Ever! Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. More

by RIFFNLIX
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Recommend Dealer
Yes
Jan 27, 2025

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Kristie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 24, 2025

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Family Hyundai has been great! The Parts Dept guys were very helpful and also facilitated the next step in directing me to schedule an appointment for my car. I brought my car in More

by JACKSONBETTY
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Recommend Dealer
Yes

Other Employees Tagged: Christopher

Jan 26, 2025

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 17, 2025

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Customer service was great, my ride home and back was arranged and that was a huge convenience More

by Ali
Service Price Transparency
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Recommend Dealer
Yes
Jan 18, 2025

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Ali. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 15, 2025

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Employee Rating

Service is always great, Mike, Joe and the whole team are awesome, they had my car looked and had fixed quick, the parts department always has what I need in stock. More

by Marc D
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Recommend Dealer
Yes

Other Employees Tagged: Toni Ivanovic , Joe T in service

Jan 16, 2025

Family Hyundai responded

Thank you! Mike, Joe, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 14, 2025

Dealership Rating
Employee Rating

GREAT SERVICE. ALWAYS HELPING AND GIVING THE BEST ADVICE TO KEEP MY CAR RUNNING AND WOEKING PROPERLY. More

by e.klinckman1995
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Recommend Dealer
Yes
Jan 14, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 05, 2025

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The service was on time. I was out in a fast time. And friendly. I like going to you guys. More

by MRSG5383
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 06, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 04, 2025

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Employee Rating

This was the worst experience ever. I drive my car in because my engine light had been on. I leave my car there and never get a call from anyone at the dealership. I had to call them to More

by MATHTEACHER22
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 08, 2025

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 04, 2025

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Employee Rating

From purchasing the car to service, everything has been great with their dealership! We totally buy a car from them again. More

by karen86
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Mayweather

Jan 05, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Karen, and look forward to your next visit.

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