Michael Kratschmer

On my 2024 Hyundai Sonata my horn went out I called off work twice to get fixed I ask for a gift card or something they said No like I’m Miss 2 days of pay on a practically new vehicle work twice to get fixed I ask for a gift card or something they said No like I’m Miss 2 days of pay on a practically new vehicle More

by Brandy colbert Verified Customer Verified Customer

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Family Hyundai is the best dealer, everyone is very polite and friendly.so I definitely recommend it. polite and friendly.so I definitely recommend it. More

by Cris Verified Customer Verified Customer

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I sat there from 815 until 230 and no one was able to tell me what was wrong with my car even though I know it had something to do with the possible coils because there was not a code they could not figu tell me what was wrong with my car even though I know it had something to do with the possible coils because there was not a code they could not figure it out. The car is still acting the same as it was so until the engine light comes on, they could do nothing about my car. More

by sandy13158 Verified Customer Verified Customer

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Family Hyundai was extremely proficient in handling my car repairs and the process of getting a loaner car was seamless. From purchasing the vehicle to now getting the engine fixed, I couldn't recommend F car repairs and the process of getting a loaner car was seamless. From purchasing the vehicle to now getting the engine fixed, I couldn't recommend Family Hyundai more! More

by mjmehalek22 Verified Customer Verified Customer

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Friendly staff . . quick service .. great snack option ..clean environment.. quiet waiting room .. great service.. clean bathroom . quick service .. great snack option ..clean environment.. quiet waiting room .. great service.. clean bathroom More

by angelicablackmon Verified Customer Verified Customer

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Great conversation great people great staff very helpful nice facility wirk with me and great nice facility wirk with me and great More

by BILLHOFFIE Verified Customer Verified Customer

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Matt was really helpful and friendly, will definitely recommend this dealership to my friends and family. recommend this dealership to my friends and family. More

by REYESHECTOR0618 Verified Customer Verified Customer

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It’s my second time working with Nick, he has been absolutely wonderful, definitely look forward to working with him in the future! absolutely wonderful, definitely look forward to working with him in the future! More

by tonyg94 Verified Customer Verified Customer

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Quick service light Representative very friendly Respectful, very comfortable location easy access great place to do business Respectful, very comfortable location easy access great place to do business More

by BILLUP25 Verified Customer Verified Customer

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I brought my car in for a repeated issue - it would randomly shut off while in Drive and in Park. This was my second time taking it in. I still am not sure if it's resolved because it happened about a randomly shut off while in Drive and in Park. This was my second time taking it in. I still am not sure if it's resolved because it happened about a week after taking it in the first time. Not once was the repair I was told my car needed mentioned the first time. It was a $600 repair yet I still live in fear my car will randomly shut off on the interstate. Plus I was recommended to get an oil change which I had done in the same location the week before. How do I know that was even done properly if it was recommended? I am also told I need new brakes for another $400. How can I trust that? A car randomly shutting of completely sounds like something that should at least be partly covered if not fully covered but Hyundai did not stand behind their car. I do not even have 50,000 miles on my car. I'm deeply disappointed in Hyundai. More

by elizabethmariebarker Verified Customer Verified Customer

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