Michael Donovan
Michael Donovan at ToyotaTown

Michael Donovan

Product Advisor

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.9
122 Reviews

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

4.9

122 Reviews

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122 Reviews of Michael Donovan

April 02, 2026

Dealership Rating
Employee Rating

No issues buying my truck. Had same truck before so I knew what I was getting More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan, Rita Dalal

March 31, 2026

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Excellent and professional service. The new vehicle was in perfect condition and staff explained all the features. More

by Ron
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Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan

March 16, 2026

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Purchasing and picking up my Corolla Cross Hybrid was pleasant and seamless. Sylvia Donovan had everything arranged from beginning to end. I love my new vehicle! Thanks Sylvia and Michael. More

by Bevyc
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan, Janine Feenstra , Shyray

Mar 17, 2026

ToyotaTown responded

Thanks so much for taking the time to give our team a shout out Bevyc!

March 07, 2026

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Busy dealership--Buying process involved many people which made process somewhat impersonal--calling me by Don instead of Ron--Michael Donovan was very good at keeping me informed of ordering process--U More

by TBIRD
Sales Price Transparency
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Recommend Dealer
Yes
Mar 10, 2026

ToyotaTown responded

Thank you for your feedback! We’re glad to hear you had a positive experience with Michael and appreciated the delivery instructions. We strive to make each visit personal and will work on improving that aspect. Enjoy your new vehicle!

February 20, 2026

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After being involved in an accident that resulted in our vehicle being written off, my husband and I found ourselves needing to purchase a new vehicle within a very short timeframe. We were helped by Michae More

by LauraN
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Purchase Time
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Recommend Dealer
Yes
Feb 24, 2026

ToyotaTown responded

Thank you for sharing your wonderful experience, Laura! We're thrilled to hear how Michael made a challenging situation easier for you. Your recommendation means a lot to us, and we’re glad you’re enjoying your new Toyota Highlander Hybrid. Wishing you many happy miles ahead!

January 30, 2026

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Very helpful and curious staff. Made our experience in pursuing our new vehicle a pleasant one More

by s_fralic
Sales Price Transparency
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Recommend Dealer
Yes
Feb 02, 2026

ToyotaTown responded

Thank you for your kind words, s_fralic! We're thrilled to hear our team made your vehicle search enjoyable. We strive to provide excellent service and appreciate your feedback!

January 15, 2026

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I went here just with some questions and without being pressured was able to come to my own decision on getting a vehicle. Rare not to be pressured or have some sale tactics run. Michael is a saint. More

by Mark Johnson
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Recommend Dealer
Yes
Jan 19, 2026

ToyotaTown responded

Thank you for your fantastic review, Mark! We're thrilled to hear you had a pressure-free experience and that Michael provided excellent service. Our goal is to help customers find the right vehicle at their own pace. We appreciate your feedback!

November 04, 2025

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Great service! Michael was very attentive to what we needed in a vehicle and explained everything so well. He is very knowledgable and we never felt pressure. More

by Jessica Ducharme
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan

Nov 06, 2025

ToyotaTown responded

Thank you, Jessica! We're thrilled to hear about your positive experience with Michael. Our team strives to provide attentive and knowledgeable service without pressure. We appreciate your feedback and hope you enjoy your new vehicle!

November 02, 2025

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Excellent service and attention to the customer is superb. We were very happy with our experience. More

by D
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Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan

Nov 05, 2025

ToyotaTown responded

Thank you for your wonderful feedback, D! We're thrilled to hear you had such a positive experience with our service and customer care. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 28, 2025

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Employee Rating

Over the years my family have purchased or leased many Toyota vehicles and have always been very pleased with the experience and service rendered. More

by Tundradrvr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan, Rita Dalal , Raya, Ansell

Oct 29, 2025

ToyotaTown responded

Thank you! We’re thrilled to hear that you and your family have consistently enjoyed your experiences with us. Your loyalty means a lot, and we look forward to continuing to provide exceptional service for all your Toyota needs!

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