Melissa Pucci
Melissa Pucci at Alberta Honda

Melissa Pucci | Page 5

Service Manager

Alberta Honda

9525 127 Ave
Edmonton, AB T5P 4B3

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4.6
59 Reviews
4.6

59 Reviews

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59 Reviews of Melissa Pucci

September 04, 2024

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Employee Rating

I brought my 2017 Honda Pilot in without an appointment and they took it in on Friday August 30th. It was to be done on Saturday but being a holiday weekend I didn't get it tll the following Tuesday. On th More

by sylviakern1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle,Rebecca

Jan 14, 2025

Alberta Honda responded

Hi sylviakern1, Thank you for sharing your feedback with us! We’re sorry for any communication issues you experienced but are pleased to hear that we could complete your injector work under warranty. We appreciate your patience over the holiday weekend and value your input on how we can improve. Thank you for choosing Alberta Honda — we look forward to serving you again!

August 26, 2024

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Good dealer network and service. My car has been meticulously maintained by Alberta Honda exclusively. I have had other service dealers try and get them to try their dealershi More

by paulwalker.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Alberta Honda responded

Hi paulwalker.ca, Thank you for taking the time to share your feedback! We’re thrilled to hear that you’ve chosen Alberta Honda as your exclusive service center and appreciate your continued loyalty. Our team works hard to provide excellent service at every visit, and we’re glad it shows. We truly value your support and look forward to helping you with all your Honda needs in the future!

August 20, 2024

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This is an amazing dealership and I would recommend them to anyone and at anytime! More

by Jeseniaholness
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Richard Yao, Adam Lakusta , Jasper Downer

Jan 14, 2025

Alberta Honda responded

Thank you, Jeseniaholness, for your amazing recommendation! We’re thrilled to know you had such a positive experience with us. Your support means the world, and we look forward to assisting you or anyone you recommend in the future!

August 14, 2024

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Rachelle was very nice and helpful, she did a pretty nice job when i ask about evething i need to know More

by Jm
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2025

Alberta Honda responded

Thank you, Jm, for sharing your experience! We’re glad to hear that Rachelle was so helpful and addressed all your questions. It’s great to know she made a positive impression. We appreciate your kind words and look forward to serving you again!

August 10, 2024

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Oil change services was ok until charged $180 for air n cabin filter replaced. Annoyed More

by Jefriwong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 14, 2025

Alberta Honda responded

Jefriwong, thank you for sharing your feedback. At Alberta Honda, we strive for transparency in pricing and to ensure all service details are clearly communicated, we’re sorry to hear you were annoyed with the charges for your air and cabin filter replacements. . We’d appreciate the opportunity to discuss your concerns further—please contact our Service Manager at 780.474.8595. Thank you for letting us know.

August 09, 2024

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This Honda dealer is one of the best dealer in the city. They have done service of Honda very quick and good customer service. Thank you alberta Honda . More

by Dinesh
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Service Time
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Recommend Dealer
Yes
Jan 14, 2025

Alberta Honda responded

Thank you, Dinesh, for your kind words! We’re delighted to hear you had such a positive experience with our team and that the service was quick and met your expectations. Your support means a lot, and we look forward to welcoming you back to Alberta Honda in the future!

July 19, 2024

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Very good and kind service. I am pleased with the work done on my vehicle More

by James
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

July 16, 2024

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Always satisfied with the service team. Kudos to all of the service team and keep it up More

by Dak
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Recommend Dealer
Yes

May 30, 2024

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Once parts came in, it was quick and easy to make an appointment. They got me in right away, and supplied me with a courtesy car. Repairs went well and service was excellent. They also did a great job w More

by Owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Terry

April 30, 2024

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The staff at Alberta Honda is very friendly and knowledgable and very courteous and they just a great place to go. Bring your vehicle to get service. More

by darway
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Recommend Dealer
Yes
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