Marina Felix | Page 2

This dealership is friendly and helpful, they had my car ready quickly and Kelly me updated on each step of the repair process. Thank you very much. ready quickly and Kelly me updated on each step of the repair process. Thank you very much. More

by R.GOMEZ1560 Verified Customer Verified Customer

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Dan made the appointment on the phone and gave clear instructions on how to drop the car off, after hours. Sean handled repair from beginning to end. He is very pleasant, knowledgeable and folllows-up instructions on how to drop the car off, after hours. Sean handled repair from beginning to end. He is very pleasant, knowledgeable and folllows-up. More

by ERMMP Verified Customer Verified Customer

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I’ve had some questionable feelings about past visits. But, this is the most serious service i had to bring my car in for since it stopped on me. I appreciate all the help, knowledge, and even a video exp But, this is the most serious service i had to bring my car in for since it stopped on me. I appreciate all the help, knowledge, and even a video explaining what’s okay with the car and what was wrong. I appreciate Marina and those who helped me because as a college student who pays for my own expenses this visit was crucial. More

by Cheyenne Byrd Verified Customer Verified Customer

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I had a fantastic experience at the dealership! The staff was not only friendly but also incredibly knowledgeable. Augusto, in particular, went above and beyond to ensure I was completely satisfied The staff was not only friendly but also incredibly knowledgeable. Augusto, in particular, went above and beyond to ensure I was completely satisfied with my car. He took the time to ask about my preferences and made sure I understood all the features of my new vehicle. It's clear that they truly care about their customers' satisfaction and I couldn't be happier with my car. Highly recommend this dealership to anyone in search of a positive car-buying and owning experience! Message ChatGPT… More

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The service team is very responsive to my needs and provides exceptional quality of service. provides exceptional quality of service. More

by CAMERONJAYKAUFFMAN Verified Customer Verified Customer

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Every single person at Dirito Bros. delivers kindness and endless expertise, Their persistence in chasing down mechanical mysteries is unparalleled! Twenty-five years of thoughtful care delivers kindness and endless expertise, Their persistence in chasing down mechanical mysteries is unparalleled! Twenty-five years of thoughtful care from purchasing our two cars to servicing. Thank you! More

by LADUNBAR Verified Customer Verified Customer

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Service person did not reach out to inform me that the car was ready for pick up. No courtesy car wash or cleaning. car was ready for pick up. No courtesy car wash or cleaning. More

by DAISY311 Verified Customer Verified Customer

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Disappointing that the cost of diagnosis was as much as the repair. It would have made more sense to just replace the parts without diagnosis for $700 rather than pay $1400 for an oil change, diagnosis and the repair. It would have made more sense to just replace the parts without diagnosis for $700 rather than pay $1400 for an oil change, diagnosis and parts. Then, parts were in but no one calls to schedule an appointment. Had to call myself. George reached out to ask about the initial service experience and explained my disappointment due to above. He said he would talk to management and advise if an adjustment could be made. Never heard back from him. Bought to many cars from Dirito to be treated like that. More

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I am still waiting to hear back regarding the warranty on the backup lamp mounted on the liftgate the backup lamp mounted on the liftgate More

by ABAYSINGH001 Verified Customer Verified Customer

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Marina was great. Workers are super Friendly. My 4 star review is based on the fact that I bought a certified Pre owned vehicle, and 5 days later I had to come back Workers are super Friendly. My 4 star review is based on the fact that I bought a certified Pre owned vehicle, and 5 days later I had to come back to the dealership because it was slightly pulling to the left. So it makes me wonder what kind of inspection was conducted on the car. But I am happy with the vehicle and hoping they fix the issue. More

by darwintellez Verified Customer Verified Customer

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