Mari Frank
Mari Frank at Valley Honda

Mari Frank

Business Manager

Valley Honda

4173 Ogden Ave
Aurora, IL 60504

5.0
165 Reviews
5.0

165 Reviews

Write a Review

165 Reviews of Mari Frank

May 20, 2026

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Very kind , helpful, knowledgeable and approachable. Facilitated the end to end process in a perfect way. Satisfied with the purchase More

by ragunath
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fred Sims

May 21, 2026

Valley Honda responded

Thank you, Ragunath! We appreciate your feedback and wish you many happy miles ahead!

May 20, 2026

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Fred was absolutely fantastic. He was friendly, personable, kind, and welcoming. He answers all my questions. More

by MD
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Recommend Dealer
Yes

Other Employees Tagged: Fred Sims, Ken Negley

May 20, 2026

Valley Honda responded

Thank you, MD! We're so glad to hear Fred was friendly, welcoming, and took the time to answer all your questions. We appreciate your feedback and hope you enjoy your new ride!

May 06, 2026

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They were professional, work together as a team so I didn’t feel like someone who helped me prior lost out because we had to make multiple trips and test drives before we purchased. The service was More

by Jkuz
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Romero, Jonathan Mueller

May 06, 2026

Valley Honda responded

Thank you for sharing your experience! We’re glad our team worked together to make sure you felt comfortable and supported every step of the way. We appreciate your feedback and wish you many happy miles ahead!

May 05, 2026

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We had a great experience at Valley Honda, and working with Eddie Sanchez made the whole process smooth and stress-free. He was knowledgeable, patient, and never made us feel pressured at any point. Eddie More

by Christopher.brady614
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Trade-in Experience
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Recommend Dealer
Yes
May 06, 2026

Valley Honda responded

Christopher, thank you for your thoughtful review! We're so glad to hear that Eddie made you feel comfortable and confident every step of the way. We appreciate your recommendation and hope you enjoy your new Honda!

April 27, 2026

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Fred Sims at Valley Honda was wonderful to work with. He was professional and provided the best deal possible. He was transparent throughout the entire process and make it quite easy to make a decision More

by msg0106
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Fred Sims

Apr 27, 2026

msg0106 responded

Fred Sims was such a pleasure to work with. Best experience we have ever had actually

April 22, 2026

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I have dealt with Valley Honda for many years and am always impressed with their service department and overall professionalism and friendliness of all employees. My salesman Bill Terhorst has sold me More

by bob7711
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Recommend Dealer
Yes

Other Employees Tagged: Bill Terhorst

Apr 23, 2026

Valley Honda responded

Thank you, Bob! We’re so glad to hear Bill’s dedication, professionalism, and willingness to go the extra mile have made such a lasting impression. We appreciate your feedback and hope you enjoy your new Honda!

April 21, 2026

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Jonathan was excellent - really expert and efficient with the process. Patient with us as we navigated the new vehicle technology and best setup. Would buy here again! More

by Greg
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Hanahan, Jonathan Mueller

Apr 21, 2026

Valley Honda responded

Thank you, Greg! We’re so glad Jonathan made the process smooth and took the time to walk you through the new technology. We appreciate your feedback and look forward to serving you again!

April 21, 2026

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I want to share my honest experience with Valley Honda and especially thank Umesh Kapoor. We purchased a 2026 Honda CR-V Sport Touring and couldn’t be happier. The level of service is outstanding — eve More

by Kolomoiets2511
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Recommend Dealer
Yes

Other Employees Tagged: Umesh Kapoor

Apr 21, 2026

Valley Honda responded

Thank you for sharing your experience! We're so glad Umesh and our team made your car-buying experience easy and informative. We appreciate your feedback and wish you many happy miles in your new Honda CR-V!

April 15, 2026

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I came in for a test drive and walked out with a beautiful CRV- Hybrid! Valley offered me a great lease deal with transparent numbers.My salesman,Dave Zisk was very helpful-knew his stuff, no hard s More

by hw.flanders
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dave Zisk

Apr 16, 2026

Valley Honda responded

Thank you for the wonderful review! We’re so glad Dave and Mari made your CR‑V Hybrid purchase such a smooth experience and went the extra mile for your family. Congratulations on your new ride, and thank you for choosing Valley Honda!

April 12, 2026

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Great experience from start to finish! Jonathan Mueller was professional, patient, and never made us feel pressured. He answered all our questions and made the whole process smooth and str More

by Arlette.rozon8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Hanahan, Jonathan Mueller

Apr 15, 2026

Valley Honda responded

Thank you for the wonderful feedback! We’re thrilled to hear Jonathan’s professionalism and can-do attitude made such a positive impression. We appreciate your recommendation and wish you many happy miles ahead!

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