Mari Frank | Page 2

My wife and I recently emigrated from London and, although we love Illinois, everything a family requires to settle down has been a challenge, so far (renting an apartment, opening a bank account etc although we love Illinois, everything a family requires to settle down has been a challenge, so far (renting an apartment, opening a bank account etc). We quickly realised that we can't live here without a car. We conducted a little research and decided Honda would be on our short list of vehicles to test drive. Valley Honda was recommended to us by a neighbour so we headed there first. We were introduced to Victor Ramirez who straight away made us feel welcome and he took us out to test two SUV models. He explained all of the technical/mechanical features clearly and concisely. It wasn't long before we realised this was the right choice and had no need to look any further. As the day rolled on, Victor went way above and beyond to ensure that we were fully informed and accommodated as the administrative process panned out. I was genuinely awestruck at how streamlined the experience turned out. We walked out of their office that evening feeling like kids on Christmas eve. A special shout-out to Mari who warmly guided us through the financial/legal process like we were chatting with one of our family or friends. Definitely a 5 star experience all round and highly recommended. More

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5‑Star Review for Honda Valley & Victor We recently purchased a 2026 Honda CR‑V Touring from Honda Valley, and the entire experience was outstanding from start to finish. The car itself is amazing, smo purchased a 2026 Honda CR‑V Touring from Honda Valley, and the entire experience was outstanding from start to finish. The car itself is amazing, smooth, comfortable, and packed with features we love — but what truly made the difference was the exceptional service from the staff. A special thank you to Victor, who went above and beyond for us. He was incredibly attentive, friendly, patient, and honest throughout the whole process. He took the time to explain everything clearly, answered all our questions, and made sure we felt confident and comfortable with our purchase. It’s rare to meet someone in sales who is genuinely focused on helping rather than pushing, and Victor is exactly that kind of person. The rest of the team at Honda Valley was also wonderful, helpful, welcoming, and professional. You can tell they truly care about their customers. We are extremely happy with our new CR‑V and even happier with the service we received. Highly recommend Honda Valley and especially Victor if you want a smooth, stress‑free car‑buying experience. Su More

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Honda Valley is very well run. I’m impressed by the availability of different models and colors. People who work there were friendly and courteous. Our sales representative Bill Te I’m impressed by the availability of different models and colors. People who work there were friendly and courteous. Our sales representative Bill Terhorst was wonderful. He is courteous, friendly, and helpful. He helped us a few years ago with two purchases. He was also respectful and not pushy if I wasn’t interested in purchasing certain features. I also appreciated that our finance representative was not pushy if we declined buying extra features. All in all it was a good experience buying our car. We would come back again if we need to buy another car and would recommend to other people. More

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Dominic is incredibly personable, honest, and willing to help throughout the car buying experience! His patience was instrumental to closing a deal as well as providing in-depth knowledge of the vehicle dur help throughout the car buying experience! His patience was instrumental to closing a deal as well as providing in-depth knowledge of the vehicle during our exit after purchase. We definitely recommend and hope to work with Dominic again! More

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We had a good experience at Valley Honda purchasing a new 2026 Accord. Ehsan was very helpful, patient and knowledgeable. He wasn’t pushy like sales people at other dealerships. Mari, the finance manager we 2026 Accord. Ehsan was very helpful, patient and knowledgeable. He wasn’t pushy like sales people at other dealerships. Mari, the finance manager we worked with was also very nice emphatic. We will definitely be back for future purchases. More

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Mike Messer was great to work with. Pricing was attractive and selection was abundant. Thank you! Pricing was attractive and selection was abundant. Thank you! More

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I am very happy to have chosen Valley Honda to buy my car, from the moment you arrive there the attitude is very positive and the service is outstanding! I’m especially grateful to Jonathan for his patie car, from the moment you arrive there the attitude is very positive and the service is outstanding! I’m especially grateful to Jonathan for his patience and help throughout the process, and I would definitely go back.. More

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So, to start our search, at the beginning of the day I emailed 3 dealers to get a basis of our car purchase. By far Valley Honda received the best reviews and has a stellar reputation. In truth, we real emailed 3 dealers to get a basis of our car purchase. By far Valley Honda received the best reviews and has a stellar reputation. In truth, we really didn't plan on buying a car the same day until we had the pleasure of working with Megha Thallam. This started with her full transparency in answering my question of "what will the OTD price be for a CRV Sport Touring Hybrid...". No immediate call, no "when can I get you in" but rather a straight forward answer to my inquiry. Needless to say, we didn't visit another dealership. When you know, you know and we knew. Then we met her. Gracious, humble and curious. Not words typically ascribed to sales people and this is coming from a sales person. She made it easy. After the test drive, my wife and I grabbed lunch, both agreeing Megha earned our business. Then we had the pleasure of working with Mari Frank from the Finance department. Yes you read that correctly! Mari was a pleasure to work with and made this large purchase painless and enjoyable. Now we are enjoying our new ride! See you next time Megha and Mari when the need arises! KP & JP More

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Very professional and friendly, went above and beyond to answer questions and concerns. Allowed me freedom to look at vehicles prior to any commitments. Great place to lease or buy a car! answer questions and concerns. Allowed me freedom to look at vehicles prior to any commitments. Great place to lease or buy a car! More

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Casey was great! I originally went in looking to buy used and actually ended up walking away with a brand new 2026 Honda Civic. He was exceptionally detailed, profess I originally went in looking to buy used and actually ended up walking away with a brand new 2026 Honda Civic. He was exceptionally detailed, professional, and really did his absolute best to work with me to make sure we walked through every possible route to be able to walk away with a car. Great attitude and very kind! More

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