24 Reviews
Write a Review24 Reviews of Mari Frank
March 26, 2024
JD Olivares was a pleasure to deal with as I did my pricing research remotely instead of in person. JD was the sales rep who replied quickly to my my E quote request for pricing on a 2023 Honda Pilot E pricing research remotely instead of in person. JD was the sales rep who replied quickly to my my E quote request for pricing on a 2023 Honda Pilot Elite right off the dealers web page that was in transit to the dealership. I was quickly provided a 1 page buyers order sheet spelling out all the quotes in the dealer price offer to me. Valley Honda beat every other dealer price I received over the internet. JD kept me informed and the vehicle arrived within the estimated dates given and the customer delivery experience was incredible with the indoor delivery showroom. They allow customers to completely inspect the vehicles and get trained on all the latest features these new cars have. Hats off to the detailers who prepared the car for delivery as it was showroom quality clean! JD arranged getting a few dealer installed accessories installed that we wanted before delivery with no issues as well Mari Frank in the business office was a pleasure and there were no surprises to the final costs or extreme pressure tactics for add on and services. We asked to meet with General Manager Don Davis and we expressed our appreciation for such a pleasurable buying experience at Valley Honda. They treat the customers and each others as co workers with the utmost respect. We highly recommend you work with JD Olivares and this dealership team for your next purchase of a new Honda and we look forward to working with an award winning service department in the future for any of our service needs. Jim & Beth Kelly, Wheeling, Il More
Other Employees Tagged: Don Davis, Brandon Brabec, JD Olivares
March 25, 2024
My experience with Valley Honda was wonderful. Honest up front best pricing and a great customer exoerience. Honest up front best pricing and a great customer exoerience. More
Other Employees Tagged: Don Davis, Brandon Brabec, JD Olivares
March 18, 2024
We were so happy to have Mr. Steven Grady helping us with the lease of our new Honda. He was very friendly and helpful. Mr. Grady explained and answered all our questions and cle Steven Grady helping us with the lease of our new Honda. He was very friendly and helpful. Mr. Grady explained and answered all our questions and clear all our doubts. I will highly recommend this location. More
Other Employees Tagged: Steve Grady, Emmanuel Monjaraz
March 12, 2024
We just got our new Honda Hybrid Sport CRV and are thrilled with it! What is more, the buying process was very easy, not at all stressful and we did not feel pressured at any point in time. This wa thrilled with it! What is more, the buying process was very easy, not at all stressful and we did not feel pressured at any point in time. This was in all thanks to Bill Terhorst, who helped us make the right choice, answered all our questions, and found the perfect car for us. I truly believe he cared about us having a great experience when buying a car. And for that I am thankful. This is the 2nd time we buy at Valley Honda and we would not go to any other dealer. If you are looking for a Honda just stop by Valley Honda and ask for Bill! More
Other Employees Tagged: Bill Terhorst