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Marcellis Smith

Overview Reviews (159) Inventory (314)

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Marcellis Smith

Marcellis Smith | Page 12

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8

159 Reviews

Overview Reviews (159) Inventory (314)

Dealership Experience

4 yrs, 8 mos

Industry Experience

5 yrs, 10 mos

4.8

159 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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159 Reviews of Marcellis Smith

June 17, 2024

Dealership Rating

Employee Rating

Honda of the Avenues service department is efficient and thorough. I wouldn’t bring my CRV anywhere else. thorough. I wouldn’t bring my CRV anywhere else. More

by brimehu

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard

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Jun 17, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

June 14, 2024

Dealership Rating

Employee Rating

Marcellis is on point! His demeanor, level of professionalism, knowledge and understanding gives him 5 out of 5 stars for awesomeness!! His demeanor, level of professionalism, knowledge and understanding gives him 5 out of 5 stars for awesomeness!! More

by SIMONEMCGRUDER82

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard, Dan Deitrick , Luci Kott

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Jun 14, 2024 -

Honda of the Avenues responded

We will be sure to let Marcellis know! We appreciate your business and taking the time to leave us a review.

June 12, 2024

Dealership Rating

Employee Rating

Great service advisors that care and help to find a solution for your car needs. solution for your car needs. More

by BASSTECH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kent Alexander, Randy Lewis

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Jun 15, 2024 -

Honda of the Avenues responded

Thank you for taking the time to submit a review of our dealership!

June 11, 2024

Dealership Rating

Employee Rating

I had excellent service at the dealership. Marcellus was excellent and would gladly come back and have him as my service member. Marcellus was excellent and would gladly come back and have him as my service member. More

by Sethcarr17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 17, 2024 -

Honda of the Avenues responded

Thank you for your business and for taking the time to complete a review! Marcellus is a wonderful advisor and not surprised to hear that he made you visit a excellent one!

June 07, 2024

Dealership Rating

Employee Rating

Had work done. Some minor issues resulted. They dealt with the problem. End result great. Some minor issues resulted. They dealt with the problem. End result great. More

by matthew.fleming07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 17, 2024 -

Honda of the Avenues responded

We are glad to hear that service was able to resolve the issues to your satisfaction. We appreciate your business and look forward to continuing to do so in the future!

June 05, 2024

Dealership Rating

Employee Rating

They provided amazing service and I’ve been going to this dealership for years now. dealership for years now. More

by disneyjosephine

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, Steve Fink, Eric Laurendeau, AJ Vallarelli, Paula Williams , Luci Kott, Jason Uhrmacher

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Jun 17, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

June 05, 2024

Dealership Rating

Employee Rating

My experience with Honda of the Avenues has been nothing but excellent so far. Thank you to Curtley for selling us our CR-V, thank you to Marcellis for the great first maintenance service experience. but excellent so far. Thank you to Curtley for selling us our CR-V, thank you to Marcellis for the great first maintenance service experience. More

by RE.STOYANOVA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Honda of the Avenues responded

We will be sure to let Curtley and Marcellis know! We appreciate your business and taking the time to leave us a review.

May 30, 2024

Dealership Rating

Employee Rating

Fast, friendly and professional. Comfortable waiting area and he kept me informed during my service appointment Comfortable waiting area and he kept me informed during my service appointment More

by Ramzyh497

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 31, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Marcellis was able to take good care of you during your visit!!

May 29, 2024

Dealership Rating

Employee Rating

Had my car serviced at Honda of the Avenues. The service tech was great. Very helpful and had my car ready to go in the time I was told. The service tech was great. Very helpful and had my car ready to go in the time I was told. More

by kjjewel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 29, 2024 -

Honda of the Avenues responded

We apprieciate you business and are glad to hear that the serivce department and advisor were able to get you vehicle in and out in the time they quoted!!!

May 22, 2024

Dealership Rating

Employee Rating

Marcellis was awesome and super helpful. I have been coming to Honda for 9 years for car services and have finally found the best Car servicer. I have been coming to Honda for 9 years for car services and have finally found the best Car servicer. More

by angelacrider

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 22, 2024 -

Honda of the Avenues responded

We are happy to hear Marcellis was able to provide you with great experience!! We look forward to seeing you during your future visists!

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