Marcellis Smith
Marcellis Smith at Honda of the Avenues

Marcellis Smith | Page 13

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me
4.8
159 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

5 yrs, 10 mos

4.8

159 Reviews

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159 Reviews of Marcellis Smith

May 21, 2024

Dealership Rating
Employee Rating

Marcellis Smith did an excellent job not only was he a good communicator but he understood my concerns with my tire. I also had the pleasure of meeting the director of the service department and she went More

by lemmonw1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Marcellis know! We appreciate your business and taking the time to leave us a review.

May 21, 2024

Dealership Rating
Employee Rating

Marcellis was excellent but Honda of the avenues was slow. Overall disappointing for the time spent but I can not rave enough about Marcellis and his customer service and his support. Excellent honest g More

by rachelash0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Honda of the Avenues responded

We are happy to hear that Marcellis was able to offset what we can only imagine was a frustrating visit. We are continually working to expedite the service process and I will definitely pass this along to our service director.

May 18, 2024

Dealership Rating
Employee Rating

Marcellus did a fantastic job. He got my car in and out fairly quickly, even provided transportation for me to get back to work. More

by archie19992017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Kanyuira, Thomas Phelps , Tim Davis, Evan Dunaway, Clay Fenwick, Luci Kott, Oral McDonald, Richard Norton

Jun 19, 2024

Honda of the Avenues responded

We appreciate your business and are glad to hear Marcellis was able to provide you with a great experience.

May 15, 2024

Dealership Rating
Employee Rating

Marcellis was patient, courteous, and extremely helpful. The services received were performed quickly while I waited. More

by AverageJoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Marcellis know! We appreciate your business and taking the time to leave us a review.

May 14, 2024

Dealership Rating
Employee Rating

Muy buena atención por parte del departamento de servicio , lo único no entiendo es porque tienen que ser mínimo de 15 palabras . Quizás así sea más fácil dejar un review More

by ISAGO3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

Honda of the Avenues responded

Muchas gracias por hacer negocios con nosotros aqui en Honda of the Avenues!

May 14, 2024

Dealership Rating
Employee Rating

Marcellus and the technician identified an issue with my car I was not aware of. Going on a road trip and feel confident I avoided a potential problem on the road More

by NICKCREANZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Marcellis know! We appreciate your business and taking the time to leave us a review.

May 11, 2024

Dealership Rating
Employee Rating

We’ve had 2 minor issues with the service techs and that’s just unacceptable. More

by christyrukab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Honda of the Avenues responded

We’re very sorry to hear about the issues you’ve experienced. Your feedback is important, and we’ll address this with our service team to ensure it doesn’t happen again. We appreciate you bringing this to our attention.

May 07, 2024

Dealership Rating
Employee Rating

Excellent service definitely would want to work with him again. Even though the dealership was busy my car got done in a reasonably amount of time More

by Holmesdeasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 07, 2024

Dealership Rating
Employee Rating

Came in for an oil change and tire rotation. The oil change was done but the tires were not rotated. Must have been a miscommunication. Also it takes much too long for just an oil change. About More

by owensecc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Jun 22, 2024

Honda of the Avenues responded

Thank you for your business and we are working in speeding up our time to complete work. We will definitely work to make sure everyone involved is aware of the work needing to be done is understood and that the work is completed.

May 06, 2024

Dealership Rating
Employee Rating

Always amazing experience. Quick and extremely helpful service. My vehicle has been able to continue running so long thanks to the help Ive gotten here. More

by bahensky4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Honda of the Avenues responded

We look forward to continuing to service your vehicle for years to come!!

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