121 Reviews
Write a ReviewIndustry Experience
29 yrs, 10 mos
Languages Spoken
Arabic
English
121 Reviews of MJ Rizkalla
June 11, 2019
MJ Rizkalla-Service Advisor I had my 2018 Sienna serviced this morning. MJ greeted me with a smile, found my work order on line and explained what was to be done and an approxima I had my 2018 Sienna serviced this morning. MJ greeted me with a smile, found my work order on line and explained what was to be done and an approximate time to be completed. He found me in the (very cold) waiting room and explained that I was due for a new cabin filter. The filter was dirty and he explained that unfortunately there would be an additional charge for the filter-I understood. My wife and I were out in 1.5 hours as he suggested at the beginning.. I like a man who knows what he is talking about.. thanks More
June 02, 2019
Excellent Technical Knowledge MJ Rizkalla (Service Advisor on that day) was friendly, professional and committed. I was really impressed by his technical knowledge and ability to e MJ Rizkalla (Service Advisor on that day) was friendly, professional and committed. I was really impressed by his technical knowledge and ability to explain things in a simple way. He was upfront about things like cost and why a particular service item was required. More
May 30, 2019
Very professional MJ Rizkalla was my Service Advisor today and was exceptionally clear, courteous, and helpful in explaining the service required for our vehicle. He ch MJ Rizkalla was my Service Advisor today and was exceptionally clear, courteous, and helpful in explaining the service required for our vehicle. He checked in regularly with me while I waited to let me know how things were going, and was upfront about things like cost. He was friendly, honest, and very professional. More
May 25, 2019
Very helpful team The dealership was extremely helpful determining a problem I was having with my SUV in a very efficient manner. Staff explained everything to me throu The dealership was extremely helpful determining a problem I was having with my SUV in a very efficient manner. Staff explained everything to me through out the service appointment. More
May 23, 2019
Super Service Service is amazing and quick. My car toke less than an hour for a tire changing which it used to take way more time than that in my former dealer's wo Service is amazing and quick. My car toke less than an hour for a tire changing which it used to take way more time than that in my former dealer's work shop. A Hugh thank you to MJ for his outstanding quality of service that he is providing. I will come back again for sure. More
May 20, 2019
Stellar Customer Service! Great service from ToyotaTown (Wharncliffe) as usual! MJ is one of the best service advisors I have dealt with. He cares for my car as much as I do. Great service from ToyotaTown (Wharncliffe) as usual! MJ is one of the best service advisors I have dealt with. He cares for my car as much as I do. MJ offered me great advice on keeping my car in optimal condition and tips on future vehicle selection.His top-notch expertise along with his warm and cheerful personality will definitely keep me coming back! More
May 11, 2019
Excellent Service from MJ Rizalla MJ and all the team offered me a great service and honest advice regarding the technical needs for my car. He was top notch, very helpful and able to MJ and all the team offered me a great service and honest advice regarding the technical needs for my car. He was top notch, very helpful and able to accommodate all my questions. More
May 04, 2019
Review Having health issues it is difficult for me to walk far. Mr Rizkalla took steps to make my time at the dealership easier for me, bring paperwork to me Having health issues it is difficult for me to walk far. Mr Rizkalla took steps to make my time at the dealership easier for me, bring paperwork to me and checking in on me half way through my wait, which was much appreciated. More
April 27, 2019
My experience at Toyota Town was excellent I had just visited Toyota Town this morning on April 27 2019 At around 7:45. I had just visited to change my oil, exchange my tires and to have a quic I had just visited Toyota Town this morning on April 27 2019 At around 7:45. I had just visited to change my oil, exchange my tires and to have a quick checkup. I came into the store and i was helped by MJ Rizkalla. He was very kind and welcoming and could help me with everything i needed. He explained everything very clearly. He explained everything very well and understood what was going to be done on my car. My car came back in amazing condition and i was satisfied of how it returned to me. Overall, i had a wonderful experience at Toyota Town in London Ontario and i would highly recommend this service to others More
April 25, 2019
Service for my 85 Supra I can't say enough positive things about my experience at ToyotaTown. I inherited my 85 Supra from my father-in-law, and for years he said he would o I can't say enough positive things about my experience at ToyotaTown. I inherited my 85 Supra from my father-in-law, and for years he said he would only go to ToyotaTown to service this very special and quite rare automobile. Dealing with ToyotaTown for just over a year now has shown me why Bob placed such faith in them. Joe Moniz and his team of service technicians are absolutely first class! They recognize the importance of this car to our family and the great care we've taken to restore this classic to her original condition. I won't let anyone else touch my 1985 Supra! Thank you Joe! I look forward to my next visit! Dan Griffiths P-Type 5-speed 2.8L 1985 Toyota Supra More
Other Employees Tagged: Joe Moniz, The shuttle drivers were courteous and punctual. Fantastic people!