984 Reviews
Write a Review984 Reviews of Lucy Aguilar
May 27, 2022
Everyone was courteous, professional, and knowledgeable. Facility was clean and equipped with wonderful conveniences. Wait time was as quoted. Thanks for clean bathrooms! Facility was clean and equipped with wonderful conveniences. Wait time was as quoted. Thanks for clean bathrooms! More
Other Employees Tagged: Zachery Aberle
May 27, 2022
An oil change shouldn’t have taken 2 and a half hours. If I hadn’t have checked on where you were on my vehicle I wonder how long I would have sat there. You over scheduled. The waiting area was full wit If I hadn’t have checked on where you were on my vehicle I wonder how long I would have sat there. You over scheduled. The waiting area was full with no place to sit. More
May 25, 2022
BMW stepped in right away after my accident and made the process extremely streamlined and easy. Sales also stepped in and was phenomenal (Naycole and Emilio). Sarasota BMW will forever be my home because process extremely streamlined and easy. Sales also stepped in and was phenomenal (Naycole and Emilio). Sarasota BMW will forever be my home because of the sales team and service team. More
Other Employees Tagged: Emilio Torres, Naycolle Wright
May 25, 2022
Very professional service. Explained what was going to happen it’s easy to understand term. Everything was taken care of and they even provide us a video of the review Explained what was going to happen it’s easy to understand term. Everything was taken care of and they even provide us a video of the review More
Other Employees Tagged: Derek Thomas, Loraine Campbell
May 25, 2022
I drove up from Naples to visit my vacationing sister, so stopped in for an oil change. I was able to secure the appointment only two days prior! Since we didn’t have a vehicle, the service dept called an Ub stopped in for an oil change. I was able to secure the appointment only two days prior! Since we didn’t have a vehicle, the service dept called an Uber for us to go down the road and have lunch, rather than having to wait in the dealership. Such great customer service is much appreciated! More
May 24, 2022
Carlos the service manager was very helpful and met all my service needs. I will definitely come back for extra service. I have two bmw and will recommend Carlos my service needs. I will definitely come back for extra service. I have two bmw and will recommend Carlos More
Other Employees Tagged: Carlos Munoz
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