Lucy Aguilar | Page 64

Everyone was courteous, professional, and knowledgeable. Facility was clean and equipped with wonderful conveniences. Wait time was as quoted. Thanks for clean bathrooms! Facility was clean and equipped with wonderful conveniences. Wait time was as quoted. Thanks for clean bathrooms! More

by SKURUPEYOUTLOOK Verified Customer Verified Customer

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Outstanding from beginning to end, friendly prompt service associates, true professionals waiting room clean and friendly. service associates, true professionals waiting room clean and friendly. More

by BELLASELLSCT Verified Customer Verified Customer

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An oil change shouldn’t have taken 2 and a half hours. If I hadn’t have checked on where you were on my vehicle I wonder how long I would have sat there. You over scheduled. The waiting area was full wit If I hadn’t have checked on where you were on my vehicle I wonder how long I would have sat there. You over scheduled. The waiting area was full with no place to sit. More

by JBroyles Verified Customer Verified Customer

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Everyone is very helpful and friendly starting at drop off to pickup. Especially Lucy, she is excellent! off to pickup. Especially Lucy, she is excellent! More

by SLFLATH Verified Customer Verified Customer

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BMW stepped in right away after my accident and made the process extremely streamlined and easy. Sales also stepped in and was phenomenal (Naycole and Emilio). Sarasota BMW will forever be my home because process extremely streamlined and easy. Sales also stepped in and was phenomenal (Naycole and Emilio). Sarasota BMW will forever be my home because of the sales team and service team. More

by BRIANLORD1123 Verified Customer Verified Customer

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Very professional service. Explained what was going to happen it’s easy to understand term. Everything was taken care of and they even provide us a video of the review Explained what was going to happen it’s easy to understand term. Everything was taken care of and they even provide us a video of the review More

by pjhSQR Verified Customer Verified Customer

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Lucy is great to work with. She’s very friendly and knowledgeable. She communicates well too. She’s very friendly and knowledgeable. She communicates well too. More

by Kent Spuehler Verified Customer Verified Customer

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I drove up from Naples to visit my vacationing sister, so stopped in for an oil change. I was able to secure the appointment only two days prior! Since we didn’t have a vehicle, the service dept called an Ub stopped in for an oil change. I was able to secure the appointment only two days prior! Since we didn’t have a vehicle, the service dept called an Uber for us to go down the road and have lunch, rather than having to wait in the dealership. Such great customer service is much appreciated! More

by SHORESOFNAPLES Verified Customer Verified Customer

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Great service but this survey is very very very very very very very very annoying very very very annoying More

by MIKECHASEN Verified Customer Verified Customer

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Carlos the service manager was very helpful and met all my service needs. I will definitely come back for extra service. I have two bmw and will recommend Carlos my service needs. I will definitely come back for extra service. I have two bmw and will recommend Carlos More

by KATHYMORGAN Verified Customer Verified Customer

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