Kyle Carter | Page 3

They know how to treat clients All the employees were very courteous and super helpful. I got to test drive and was very satisfied with my selection. This vehicle was my dream car s All the employees were very courteous and super helpful. I got to test drive and was very satisfied with my selection. This vehicle was my dream car so I'm very happy I got it in a really good price. More

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It was great me and Evan love it We where treated by with respect we well come again thank you toyota of Orlando .. Thank you Andre for helping us Evan Delgado and Luz Valle ... We where treated by with respect we well come again thank you toyota of Orlando .. Thank you Andre for helping us Evan Delgado and Luz Valle ... More

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My car went to auction!!!! Dishonest people!!!. I went in yesterday to look at a used 2012 VW that it was lined up to go to the auction, I was approached by Roman very nice guy Dishonest people!!!. I went in yesterday to look at a used 2012 VW that it was lined up to go to the auction, I was approached by Roman very nice guy but, that´s where it all stopped. I sat down with the sales person (John Rios) he was of course trying me to get on a torture 72 month loan! for a car that was advertise for $12,995 with monthly payments of $389 with 18%APR! WHAT? the car is already 5 years old, by the time I end up paying for that car it will be 28K for a 11 year old car! CRAZY!, I told them what my budget was and they refused to work with me, the sales guy had the nevers to tell me well it´s only fair for that bank to make a profit on it, I told him Of Course! but not 100%; so basically he washed his hands with the director of sales (Kyle), this guy sat down and told me the typical thing "well based on your credit blabla" i can probably get your interest rate in the TEENS! (what?13,14, 15, 16, 17, 18 or 19) that´s no hope at all he asked me if we can work something our I told him yes but has to be reasonable for a 5 year old car, then he told me No, so i walk out. They turned their back on a good client (me) that has paid off 2 cars in the past 7 years both brand new!. Does Not spot there!!. I was upset at the lack of service that I decided to email Jordan Siviglia (owner and general manger) of course I did not found his email but I found another email that correspond to Evelyn Conde Executive assistant (evelynconde@ toyotaoforlando. com) the email was sent at 4pm enough time to check the mail until 10pm when they close, I was hoping to get a reply back today Tuesday but instead I got a call which I thought it was in response to the email that I sent but since they lack on internal communications was not about the email I sent, although she told me that if I could go in for another chance and I said yes, I walked in again talked to Roman (nice guy) and John Rios whispers to him get Scott (salesman), well this guy Scott had an attitude like he was unhappy to see me like I owned him money and of course I have never meet the guy in my life, so asked what car are you looking for? I reply the 2012 VW, he said Oh! that went to the auction already !!!!! WHAT??, and he has the nerves to say is there another car I can show you? OF COURSE NOT! so he stood up said bye and walked away and left me here like I was nothing! IIIIIIIIIIIII DO NOT DO NOT DO NOT BUY AT THIS DEALER IIIIIIIIIIIIIIIII More

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Straight forward experience I had previously purchased a Prius from this dealership and was completely satisfied. This time I purchased a new Highlander and again my experience w I had previously purchased a Prius from this dealership and was completely satisfied. This time I purchased a new Highlander and again my experience was very positive. More

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Kyle Carter and Jacqueline Cruz are AMAZING Last night I purchased my second vehicle from Toyota. I will be forever loyal to them because the service is outstanding from start to finish. I put m Last night I purchased my second vehicle from Toyota. I will be forever loyal to them because the service is outstanding from start to finish. I put my full trust in them, not to mention my new car is awesome!! More

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Good start, horrible finish. Worked with Jerry Sun and Bud one of the Sales Directors. Sales process was great. Did my paper work with Nichole Peters which went quick and smooth. Worked with Jerry Sun and Bud one of the Sales Directors. Sales process was great. Did my paper work with Nichole Peters which went quick and smooth. Unfortunately took a negative swing after my purchase of a brand new vehicle. After getting my tint job done at the dealer they left a dent on my hood. Understandable things happen, so they are fixing it for free. It is rather annoying that I have been in and out of the dealer for about a week now, and having to wait at least an hour each visit. Spoke with a manager Calvin or Kyle not sure what his name was about my frustrations and he was very rude and not apologetic what so ever about the situation. "We are fixing it for free aren't we?" great response sir. I then called Cynthia Wagner who is the customer service manager. I explained the details of what has been happening and my frustrations as well. She was very nice but didn't offer to fix the situation at all just explained to me she would bring it up in a managers meeting which does me no good. Now working with Miguel over in repairs to fix the dent on my hood. By far he is the best person I've worked with. I really regret purchasing a vehicle from this location and do not reccomend purchasing from here at all. More

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Do not go to Kyle Carter!!!! Very unprofessional, unhelpful and not customer friendly and he is the Director of Sales- Kyle Carter and salesman Ricky Went to Central Florida Toyot Very unprofessional, unhelpful and not customer friendly and he is the Director of Sales- Kyle Carter and salesman Ricky Went to Central Florida Toyota instead and was treated better and got a new car with the payments i wanted when Kyle told me he couldnt get me the same monthly payment he didnt even try dont waste your time with him More

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2017 Camry SE Our first experience at Toyota of Orlando was plenty and professional. It's a very busy dealership with a lot of things going on (both weekday and wee Our first experience at Toyota of Orlando was plenty and professional. It's a very busy dealership with a lot of things going on (both weekday and weekend) but they are fully staffed with plenty of employees to assist us with our purchase. We test drove the RAV4 and the Camry and decided to purchase the Camry. They were a short-staffed in the Finance department, however, when it was our turn, Dessiree made it quick and painless as possible. We are very happy with our new car and would recommend our friends and family to visit Toyota of Orlando. More

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Best car buying experience This is a great dealership who cares about their prospective customers and look to establish a long term relationship. We spent days gong back and for This is a great dealership who cares about their prospective customers and look to establish a long term relationship. We spent days gong back and forth deciding which car to purchase. They really took the time to assist us with all of our options so we could make the best vehicle purchase with our current goals in mind. I really appreciated the patience and customer service that Kyle Carter, Christian, Cody, Patrick and Kimber provided us. We are thankful for their knowledge and expertise and look forward to buying from Toyota of Orlando for many years to come! More

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Great experience Great overall customer service and very streamlined process. John Cruz, Nichole Peters, and Alton (sorry dont know last name) were all very profession Great overall customer service and very streamlined process. John Cruz, Nichole Peters, and Alton (sorry dont know last name) were all very professional while fun to deal with. Would recommend the lease program here for sure. More

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