Kristina Wong-Marcellin | Page 23

Adam Stockie review All the people we dealt with at the dealership were both friendly and informed about the cars. I never felt pressured to purchase a vehicle. The fol All the people we dealt with at the dealership were both friendly and informed about the cars. I never felt pressured to purchase a vehicle. The follow up and information about the car during the pickup was excellent service! More

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Simply the best.. Tony Yang was most helpful with the purchase of my new C300, the 6th Mercedes Benz I have owned since 1979. I have had my Mercedes serviced by the ex Tony Yang was most helpful with the purchase of my new C300, the 6th Mercedes Benz I have owned since 1979. I have had my Mercedes serviced by the excellent team headed by Dave McVittie and Markus Widmer which is why I continue to be a loyal MB customer. As a salesman Tony ranks right up there with the best. He is a pleasure to deal with and his product knowledge, professionalism and willingness to go the extra mile to explain even the smallest details made the purchase seamless. I buy Mercedes because they are simply the best and Tony exemplifies this. Keep up the good work. Dr. McKillop More

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Straight forward sales and service Enjoy straight forward business approach to sales and service. Did not buy last GLK from London dealership because at that time the customer was not i Enjoy straight forward business approach to sales and service. Did not buy last GLK from London dealership because at that time the customer was not important to Mercedes London. But things have changed since then with the new ownership. They helped us with the few problems we had with the old vehicle and lam looking forward to continued good relationship with the new one. More

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Friendly but not Pushy Very Comfortable and Friendly Atmosphere. I have dealt with the deal or the last 25 years and I can expect the same quality of work every visit. Very Comfortable and Friendly Atmosphere. I have dealt with the deal or the last 25 years and I can expect the same quality of work every visit. More

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Pleasant and informative Just purchased my first Mercedes from Jace Cooper, who I found to be very knowledgeable and very patient in explaining the operation of my vehicle. H Just purchased my first Mercedes from Jace Cooper, who I found to be very knowledgeable and very patient in explaining the operation of my vehicle. Her overall smile and friendly manner made me feel very comfortable , and I would recommend her highly. More

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Getting it right the first time! We have dealt with many dealer ships over the past 30 years. And I must say this was one of the easiest, non stressful, polite car deals I have ever We have dealt with many dealer ships over the past 30 years. And I must say this was one of the easiest, non stressful, polite car deals I have ever done. We started the deal back in the summer of 2015 with Adam Stockie . We initially considered the GLK but changed our minds and eventually stopped the whole deal. Adam was very courteous and said "take your time we want to get it right, we're here when your ready". Adam kept in touch with different models and kept us abreast with the up to date manufacture's incentives. When we where ready to purchase, Adam searched the province for the right colour and interior. WE couldn't make up our minds, so Adam said he would bring the vehicle to us and meet us in Ingersoll which reduced our drive to half from our location. That's service! Adam even informed us on how to return the vehicle in 39 months and get into a new one saving us some money and mileage. You have two very happy customers.. More

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15 years and still coming back 15 years ago we came over to Merecedes London after extremely poor customer service at the local Jaguar dealership. Five Mercs later and we are still 15 years ago we came over to Merecedes London after extremely poor customer service at the local Jaguar dealership. Five Mercs later and we are still full of praise for the whole experience, from sales to service we are treated as valid customers and with total respect. And the product itself...lets just say it was harder saying goodbye to my last E-550 than it was sending the kids off to college :) More

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It Keeps On Getting Better. Just received my 9th MB. All from the same dealership - although there have a couple of name changes. The experience has always been very pleasurable Just received my 9th MB. All from the same dealership - although there have a couple of name changes. The experience has always been very pleasurable and keeps on getting better for me. The new MB is a 2016 GL 350 BT, and I dealt primarily with Adam and Rob Stockie, who were awesome and treated me wonderfully. Adam delivered the vehicle flawlessly, and without a hitch. Adam's concern and followup beyond the delivery has been exceptional and unprecedented. Ask for him when you visit the dealership. You will not be disappointed. Rob Stockie is great and by far the best and most honest General Manager I have ever dealt with. . Krystina Wong looked after all the financial paper work and the recommended maintenance and armour protections packages. She was terrific. Mike Beernink was extremely helpful on the financial side of things. Again, an extremely pleasurable experience, and receiving yet another great vehicle makes that experience even better . More

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Great Job Tony Yang and MBL I found Tony Yang's professionalize and ability to keep the sales process simple and transparent refreshing in a business fraught with suspicion. Givi I found Tony Yang's professionalize and ability to keep the sales process simple and transparent refreshing in a business fraught with suspicion. Giving us a tour of the facility, introducing the staff and GM that would be important to us over the life of our vehicle assured us that we made the right decision to purchase from Tony and MBL. More

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Smooth and easy This is my fourth vehicle from Mercedes-Benz London. I keep returning because I know I'm going to get exactly what I want with as little hassle as po This is my fourth vehicle from Mercedes-Benz London. I keep returning because I know I'm going to get exactly what I want with as little hassle as possible. This is the first time I've dealt with either Jace or Kristina. They were both pros. I have no complaints about the experience at all. I was in my new vehicle within days of seeing it for the first time. A really good experience.....again. More

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